Job Title:  Customer Development Intern

No Relocation Assistance Offered
# 160728 - Surrey, England, United Kingdom

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

Location: Guildford, UK

Duration: 12 months
Reporting to: Pet B&M Channel lead

Why Work For Hill's Pet Nutrition:

• The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.
• The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.
• The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.
• The Hill's Pet Nutrition Mission: To help enrich and lengthen the special relationships between people and their pets.

Job Purpose
This is an Internship position providing you with experience working in a fast-paced, industry leading pet-food manufacturer. In the role you will be a key player supporting the Pets at Home, Jollyes, Pet Key Accounts & Wholesalers Customer Development Teams with their responsibilities to deliver Share, Net Sales, Volume, Gross to Net and Margin targets. You will become a critical player in the team to create business recommendations from insights, strengthen the relationship with our customers and achieve our objectives.

What you will do:

Customers:

• Provide key analysis and insights from sales analytics back to the Hill's team and customers.
• Building Internal & external relationships, networks within the retailers, driving engagement and optimising business plans. You will also be the key point of contact for the customers and become a product expert.
• Provide general support to the wider Customer Development team, for example:
• Provide weekly analysis and insights to the Customer Development team from diverse sources including but not limited to: Retailer Data, Retailer Websites, Brandquad,  Internal Sales Information Reporting
• Provide return on investment analysis for promotions & events run with Retailers and provide future recommendations 
• Identify gaps across the B&M 6Ps and make recommendations to close them
• Assist with Account Admin e.g. Invoices, New Line Forms, Promotional Nominations, Price Files
• Become the team “super user” of Atlas, a system to monitor and track promotion forecasts and spend.

Teamwork:

• Attend internal meetings as and when required
• Excellent communication to lead and manage ad hoc projects across the team
• Attend customer meetings as and when required 
• Working cross functionally with CD, Marketing, Finance, Customer Service & Logistic teams to deliver growth
• Attend Trade Shows and Key Consumer Shows as and when required
   

Who you are:

• Strong organizational skills
• Strong communication skills
• Strong analytical skills; Competent in Excel & PowerPoint (Pivot Tables, VLookups etc.,)
• Ability to challenge the status quo

Essential Competencies:-

• Impeccable communication skills
• Achieve results through appropriate setting of priorities, planning and organisation
• Ability to work as part of team as well as on own initiative
• Effective interpersonal style, including the ability to communicate effectively with both internal & external agencies / customers
• Self-motivated, self-reliant, proactive with a “can do” attitude

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

 #LI-Hybrid