Job Title:  Sales Operations Manager

No Relocation Assistance Offered
Job Number #166286 - Scottsdale, Arizona, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

The CP Skin Health team is seeking a dynamic Sales Operations Manager to join our winning sales team.

What you will do:

• Lead a diverse team in managing order processing, customer data, and sales support, fostering a high-performance culture and working to enhance customer experience to promote loyalty and growth.
• Business unit owner of SAP system and all users within the organization
• Optimize Order to Invoice (O2I) processes by integrating platforms like C4C, S4 HANA Cloud, Shopify, and Vtex B2B. 
• Develop business processes to address operational challenges and streamline efficiency. 
• Coordinate with Global IT to enhance systems and data quality, as well as resolve system issues with IT partners and oversee strategic projects.
• Facilitate cross-functional collaboration for superior customer service delivery. 
• Drive EDI advancements for accuracy in eCommerce. 
• Monitor special projects for process standardization and serving as SME for business technologies, orchestrating testing and implementations.
• Collaborate with finance and data teams for SOX compliance. 
• Foster team development through training and projects. 

Who you are:

• Dynamic Leadership Experience: Proven track record in leading and inspiring teams, with the ability to effectively collaborate and drive cross-functional initiatives throughout an organization.
• Technical Proficiency and Adaptability: Demonstrated comfort and expertise in mastering various database systems and technologies. A quick learner who is adept at navigating complex digital environments.
• Attention to Detail: Exceptional attention to detail with the ability to communicate clearly and effectively in both verbal and written forms.
• Resilience in Fast-Paced Settings: Strong resilience and ability to excel in fast-paced, dynamic environments, maintaining focus and composure under pressure.
• Team Collaboration and Positive Work Culture: Proven success as an integral team member who actively contributes to building and sustaining a positive, inclusive, and productive work environment.
• Customer-Centric and System-Focused Mindset: A proactive learner who actively seeks to understand customer needs, internal systems, services, and capabilities to drive enhancements and growth.

Basic qualifications: 

• Bachelor’s Degree (Business Administration, Data Science, Communications, or a related field, showcasing a solid foundation in relevant disciplines is preferred)
• 3+ years of experience in leading sales operations environments, demonstrating a proven ability to enhance sales operations for optimal efficiency
• Solutions oriented, with ability to challenge status quo to achieve positive change
• Advanced proficiency in Microsoft Office Suite (Word, Excel, etc.) or Google Workspace (Docs, Sheets, etc.), with the ability to leverage these tools for optimal productivity and collaboration
• Familiarity with office equipment and computer peripherals, coupled with a basic understanding of databases, reflecting a well-rounded technical skillset

Preferred qualifications:

• SAP experience 
• Strong command of the English language in both oral and written forms, ensuring clarity and precision in communication

Compensation and Benefits
Salary Range $106,400.00 - $145,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

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