Job Title:  Key Customer Manager

No Relocation Assistance Offered
Job Number #166623 - Roma, Lazio, Italy

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions! 

If this is how you see your career, Colgate is the place to be! 

Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

The Key Customer Manager is responsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities.

Key Job Responsibilities:

• Partner with all key customer stakeholders: buyers, store managers, distributors, etc. 

• Achieve the Company’s goals in terms of sales and distribution for the Key Account by partnering effectively with the Retail Execution Team, CeX, CS&L, Finance to achieve company

• Support the development of annual business plans for all key Customers according to the Company Strategy,to drive profitably, increases sales, volumes, distribution and market share.

• Provide deep analysis of performance trends and monitors KPIs in order to contribute to define and implement effective action plans to improve performance.

• Understand customer’s needs to support recommendations of potential business solutions

• Provide coverage of stores to understand business dynamics.

Requirements

• Bachelor/Master’s Degree Required, (Business Administration, Economics or equivalent)
• Previous experience of minimum 1 year in a commercial role (a customer facing relevant experience is considered a plus);
• Cross functional experience of minimum 2 years in a Trade marketing/Commercial roles experiences 
• Strong negotiation skills; Customer orientation/Problem solving attitude in challenging environment
• Highly self-motivated; Excellent interpersonal, communication (written and verbal) and relationship building skills;
• Proven ability in time management, planning/priority setting, and managing budgets
• Proficient computer skills in Microsoft Office (in particular. Excel) and ability to learn company specific tools & programs
• Languages: Italian mother tongue, English fluent
• Valid driver’s license required

Location: Rome 

VISA NOT SPONSORED

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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