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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  SC Customer Collaboration Sr Analyst

Travel Required?:  Travel - up to 10% of time
Date:  May 24, 2024

No Relocation Assistance Offered
# 159801 - Piscataway, New Jersey, United States

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!


Supply Chain Customer Collaboration Senior Analyst

This position is focused on leading the end-to-end customer collaboration process with a focus on service metric improvements and mutually beneficial, efficient supply chain solutions.  This position will be responsible for partnering with the commercial team to support planning  for growth/volume opportunities through identification and quantification of end to end supply chain savings and be the point person for operational execution of all modular changes and item transitions.  The Sr Analyst will develop, grow, and maintain strong relationships with our customers, the customer development team and several other cross-functional teams. 


The individual will drive supply chain activities focusing on meeting customer goals, understanding data trends to support, sales and inventory along with innovating current processes to increase customer teamwork through analytics development.  This role will need robust analytical skills, interpersonal skills  and leadership skills to demonstrate both internal and external data to improve customer satisfaction, best in class service and aligned demand plans.


Main Responsibilities: 

1. Manage the retail environment forecast and demand plan & metrics

  • Provide and maintain the internal forecast and demand plan by using internal and customer data (Order projections, POS, inventory levels, lead times, EOQ, etc) to make the right decisions to support the short and long term commercial plans
  • Work cross-functionally to provide insightful data to support the customer and Colgate strategic important metrics (Demand plan accuracy, inventory levels, in-stock metrics, case fill, on-time, truck utilization, logistics deductions, etc.)
  • Leads all strategic forecasting conversations and provides proactive communication around supply and demand challenges to our cross-functional partners.
  • Leverages all customer order and inventory data to create the best demand plan with a 12-month rolling horizon
  • Maintain, manage and influence  the demand plan for the retail environment, providing long term planning strategies
  • Collaborates with Order to Invoice, Supply Planning and Logistics, Transportation, Warehousing and several other functions to ensure excellent order fulfillment

2. Coordinates and supports the execution and tactical cross-functional meetings to deliver customer results

  • Builds strong relationships with our customers and improves the data to facilitate information sharing and continuous improvement
  • Leads all customer facing communication, including but not limited to supply risks, potential disruptions and continuous improvement projects and initiatives to support customer and consumer needs.
  • Ensures learnings are captured throughout analysis and leverages lessons learned from prior initiatives to optimize results
  • Supports new item transitions, in/outs, promotional vehicles and item changes to ensure there’s minimal to no slow moving-obsolete inventory, and no impacts to in-stock 
  • Is responsible for ensuring correct master data and understanding and compliance of vendor programs.

3. Cross-functional project leadership

  • Works with cross-functional partners and provides retailer specific needs to ensure  projects are on track and meeting customer and Colgate needs.
  • Leads and develops the team by providing guidance and facilitating learning opportunities and coaching to best support the retail environment and Colgate.


Required Qualifications:

  • BS/BA in Business, Supply Chain or related field
  • 2-3  years experience in Supply Chain, understanding of supply chain principles including replenishment, ordering and related customer service functions, logistics operational knowledge.
  • Excellent communication, negotiation and presentation skills
  • Advanced EXCEL skills with the ability to create tools, manipulate, and analyze data
  • Demonstrated analytical approach to management of supply chain, root causing constraints and service issues and providing solutions
  • Advanced forecasting skills (SAP APO preferred) and understanding of statistical models and projections
  • Strong functional / technical knowledge of supply chain processes with proven ability to understand the impact of decisions and changes to E2E supply chains and convert strategy into results
  • Passion for continuous improvement
  • Ability to thrive under pressure and operate effectively in a high-paced environment while staying organized, disciplined and can manage multiple projects simultaneously 
  • Attention to details
  • Ability to problem solve independently 


Preferred Qualifications:

  • DOMO, Google Business Suite, Retail Link/Luminate, Google Looker Studio, Sigma Computing
  • Beginner/Intermediate SQL or Python knowledge
  • SAP and APO System knowledge 
  • Customer facing experience 

Compensation and Benefits
Salary Range $91,200.00 - $120,000.00 USD

Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location. In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.

Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes:

  • Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans.
  • Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements
  • Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually
  • Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually
  • Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year
  • Paid Parental Leave: Eligible employees may take up to eight weeks of paid parental leave and 12 weeks of unpaid leave (varies for employees with fewer than 12 months of service and is subject to hours worked requirements)

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

For additional Colgate terms and conditions, please click here.


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