Job Title:  Sr Dir. Global Digital Commercial Customer Growth

Relocation Assistance Offered Within Country
Job Number #164848 - New York, New York, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

We are seeking an innovative and ground-breaking Senior Director, Customer Growth in our Global Digital Organization to develop E-commerce & Amazon strategies and work with Divisional and market teams to ensure successful implementation and adoption for Amazon.  Bring together and share best practice examples of driving online commercial opportunities by connecting with consumers and shoppers while building brand equity.  

Required Qualifications:

• Bachelor's Degree

• 10+ years of consumer packaged goods experience

• 4+ years of Amazon experience in Customer Development 

• Proven ability to analyze complex problems using data from various sources.

• P&L management

• Excellent oral and written communication and presentation skills

• Strong interpersonal, negotiation and communication skills

• Consistent track record of high impact results while navigating rapidly-changing environments

• You are highly curious and stay up-to-date with the latest trends and best practices in eCommerce 

• Experience collaborating with executive stakeholders including C- level executives both internally and externally 

• You lead with the ability to generate business questions, run analysis and drive actionabilty from multiple sources of data, industry outstanding etc. 

• Experience working with cross cultural and geographically dispersed multi functional teams and agency partners

• You bring an informed, educated perspective on eCommerce and a high degree of intellectual curiosity to help the company accelerate our digital transformation

• You are entrepreneurial, hands-on, go-getter and have ability to pivot to where the business needs are

• You are comfortable in ambiguity and can work in a self advised environment 

Preferred Qualifications

• Masters or MBA

What will you do? 

• Develop global Amazon strategy and direction to further accelerate growth across all markets & businesses. Continue to evolve the strategic blueprint, based on current priorities

• Work with all local markets & division teams to ensure successful implementation of the strategies & tactics to deliver the company ambition and goals 

• Lead the partnership with the GVM team at Amazon. Develop best in class partnership, across the entire Amazon ecosystem. This includes Retail, Advertising, Supply Chain, Packaging, Analytics, Tech, Sustainability and other teams, as determined based on our priorities & focus areas.  

• Develop strategies and execution plan for industry leading initiatives on AMC and Ads spend measurement

• Lead all aspects of & coordinate engagement by our internal cross functional partners with the Amazon teams. 

• Own the negotiation and implementation of Amazon Ads global LOI 

• Work closely with all local markets in the execution of the global strategy and also provide support to them, including during AVNs and other important initiatives & conversations or global escalations, as needed. 

• Lead the leadership connects with Amazon, including Top to Top meetings, in our endeavor to become outstanding partners

• Focus on digital upskilling, including elevating understanding and training on Amazon, with local markets as well as global & leadership teams. 

• Bring new thoughts & ideas and the ability to challenge & push the envelope with the leadership teams & broader organization, to accelerate Amazon and digital commerce growth. 

Skills: 

• Operational and deep understanding of all facets of running the Amazon business

• Relationship building and customer management 

• Ability to work with multiple stakeholders,  leadership & peers and drive alignment on common goals

• Strong negotiation and problem solving skills

• Working understanding of cross functional workstreams and their inter-linkages in driving business goals 

• Balance of long term strategic thinking and tactical executional plans

• Bias for action and ability to get things done 

• Ability to challenge status quo and drive new thinking

Compensation and Benefits
Salary Range $237,000.00 - $263,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

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