Job Title:  Key Customer Development Manager

No Relocation Assistance Offered
# 162751 - Lima, Municipalidad Metropolitana de Lima, Peru

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

About The Role

The Key Account Manager (Pharmacies) develops and supports the partnership between Colgate Palmolive and an account, helping to synchronize our category strategies and the account´s shopper strategies to increase demand and account support for our profitable growth. Ensure we get our products into the store, off the shelf, and into the home of our consumers cost effectively and more efficiently than our competition.

Main Responsibilities:

• Responsible for supporting and developing the commercial relationship between Colgate and its strategic partners in the Channel, exceed the objectives in KPIs; Net sales, Volume Growth, distribution, market share, Margin, CaseFill, OSA, Speed to Market in Territory assigned

Account Expertise

• Develop a thorough understanding of the values, strategies and policies of the account and anticipate future direction and needs 
• Identify the business needs of buyers and help develop and sell proactive business solutions across the full supply chain with the objectives of gross margin improvement, or operating expense and inventory reduction
• Develop a network of contacts throughout the organization in order to influence all decision points, improve understanding and increase data access: Buying, Merchandising, Marketing, Inventory Control, Distribution and transportation, and Store Operations.

Business Planning & Negotiation 

• Implement account investment strategy, ensuring we pay only for performance, targeting investment to consumer activities, minimizing erosion of selling prices, and achieving good-return on investment 
• Ensure preparation of negotiation plans for all major meetings, deflecting attention away from solely price and Gross to Net investment and into more valuable and mutually beneficial issues and services: supply chain efficiency, promotion effectiveness, in-stock situation, packaging, shopper insights, ABC costing, category management, account-specific events, exhibitions etc
• Coordinate preparation with Trade /Customer Marketing and ensure timely delivery of tailored category presentations which combine shopper-insight based category, brand and account strategies, to help achieve business priorities
• Attend regular formal meetings of cross-functional team to review KPIs, issues and action plans
• Conduct quarterly meetings with accounts to review business performance vs. plan Category/Account Analysis: Issue and Opportunity Identification
• Review business and customer service performance daily, supervise sales on a weekly basis, and prepare monthly reports of variation vs. plan: shipment volume and sales, consumption, GtN, on time and complete etc and act on key observations Trade Promotion Planning, Execution and Evaluation
• Coordinate development and planning of account-specific instore events 
• Coordinate communication and training of Salesforce and Merchandisers to ensure excellent execution of all promotional activity
• Track timing, depth, and SKUs involved in all CP and driven promotions to build up history of account activity
• Ensure post-evaluation of ALL promotion activity for accounts in PromoPower format, support with qualitative commentary, and communicate results to Consumer Marketing
• Use results of promotion evaluations to revise account tactics
• New Products/Special Packs 
• Deliver high quality presentations on new products and ensure rapid sell-in

Basic Qualifications:

• Bachelor’s degree or equivalent experience in business, marketing, or related field. 
• At least +2 years of experience in Field Sales (Sales Executives)
• +2 years of experience in two channels (Indirect Trade / SMKT /PH) and/or. Retail/Trade Marketing in Multinational Companies - Consumer Goods. 
• Ability to manage complex projects and multi-task /Excellent organizational skills  
• Driver's License
• Excel proficiency
• Intermediate English Level

 
Preferable Qualifications:

• Experience supervising Budget Expenses, Vendor Relationships, Market Knowledge
• Previous experience managing Pharmacies
• SAP knowledge
• Google Suite / Office ppt + xls proficiency    

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

 #LI-Hybrid