Job Title:  Customer Development Manager

No Relocation Assistance Offered
Job Number #167399 - Istanbul, Turkey, Turkey

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Location:  CP-Turkey, Istanbul

Reporting Relationships:  

Reports to: Customer Development Group Manager

Responsible for:   Customer Development Executives & Assistant Customer Development Manager 

Scope of Responsibility:

The CD Manager (Perfumery Channel) is responsible for delivering net sales, volume, and market share targets for an account. The CD Manager is also responsible for establishing long term mutually beneficial relationships with Key Customers and effectively utilizing resources with a certain budget.

Job Responsibilities:

• Translate sales strategies into specific operational sales objectives (e.g., pricing, distribution, and share of shelf, volume, profitability, and market share) and other key performance indicators. KPI’s include gross to net, margin, forecast accuracy, account inventory levels, out of stocks, and promotional performance.

• Ensure “winning at the shelf” is a top priority for the team, and that 5P tactics and demand marketing initiatives are executed with excellence at the point of sale.

• Influence customers to grow sales, improve service and identify efficiencies by utilizing new techniques, tools, and information systems.

• Arrange customer meetings on a regular basis to set tactical goals and future activities. Ensure goals are met by means of regular analysis, store checks and audits.

• Establish effective relationships with distributors to ensure fulfillment of customer’s orders.

• Work with Retail Marketing to leverage trade spending and develop effective promotional and in-store programs that drive consumption off the shelf. Ensure efficient and effective use of promotional material and equipment. 

• Conduct detailed analyses of trends (brand share, pricing, category sales, competitive products, and promotional activity) and gain customer and CP agreement for a business plan that balances the needs of the account and Colgate.

• Organize and provide effective management of sales representatives and merchandiser teams in accordance with Colgate-Palmolive procedures and policies. 

Required Qualification:

• Higher Education/College Degree 

• Minimum 6 years of relevant experience

• Fluent in Turkish and English

• Negotiation, Analytical skills

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Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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