Job Title: Customer Development Manager - Perfumery
No Relocation Assistance Offered
Job Number #163985 - Istanbul, Turkey, Turkey
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Scope of Responsibility:
As the Customer Development Manager - Direct Trade Perfumery Channel, you are responsible for achieving sustainable growth in sales, profitability, market share and product distribution. You will also play a crucial role in strengthening organizational effectiveness and efficiency.
Core Responsibilities:-
- Translate sales strategies into specific operational sales objectives (e.g., pricing, distribution, and share of shelf, volume, profitability, and market share) and other key performance indicators. KPI’s include gross to net, margin, forecast accuracy, account inventory levels, out of stocks, and promotional performance.
- Ensure “winning at the shelf” is a top priority for the team, and that 5P tactics and demand marketing initiatives are executed with excellence at the point of sale.
- Influence customers to grow sales, improve service and identify efficiencies by utilizing new techniques, tools, and information systems.
- Arrange customer meetings on a regular basis to set tactical goals and future activities. Ensure goals are met by means of regular analysis, store checks and audits.
- Establish effective relationships with distributors to ensure fulfillment of customer’s orders.
- Work with Retail Marketing to leverage trade spending and develop effective promotional and in-store programs that drive consumption off the shelf. Ensure efficient and effective use of promotional material and equipment.
- Conduct detailed analyses of trends (brand share, pricing, category sales, competitive products, and promotional activity) and gain customer and CP agreement for a business plan that balances the needs of the account and Colgate.
- Organize and provide effective management of sales representatives and merchandiser teams in accordance with Colgate-Palmolive procedures and policies.
Required Qualifications :-
- A bachelor's degree
- Minimum 6 years of proven customer management experience in FMCG environment
- Fluent in Turkish and English
- Sales account management & development preferably in multinational FMCG companies
What We Offer :
- International Working Environment
- Company car
- Hybrid Working Schedule
- Comprehensive Medical/Life insurance coverage
- 24/7 Employee Assistance Program
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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