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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Quality Specialist Contract Manufacturing - Europe

Travel Required?:  Travel - 25% of time
Date:  Nov 9, 2022
Partial remote working option

Relocation Assistance Offered Within Region
# 134508 - Etten-Leur, Noord Brabant, Netherlands

The Quality Specialist Contract Manufacturing – Europe ensures that contract manufacturing services meet Hill’s Pet Nutrition / Colgate-Palmolive (CP) Quality Standards. This individual is responsible for facilitating the implementation of quality, food safety and compliance programs at contract manufacturing facilities throughout Europe.


Focus of the role will include, but is not limited to, the following areas:


  • Food Safety Compliance: Understands and influences the implementation of site, company and government standards for Food Safety, Good Manufacturing Practices (GMPs), HACCP & prerequisite programs, etc. Assists sites with investigation of quality and food safety issues.
  • Compliance: Understands Internal (CP/Hill’s), Regulatory, Quality and Food safety standards. Works closely with contract manufacturing sites to identify gaps, develop solutions and implement corrective actions.
  • Documentation / Communication: Ensures that the reporting of data and maintenance of records is documented by the both internal & contracted sites.  Interprets data, works cross-functionally and effectively communicates results to appropriate individuals, including management
  • Training and standardization:  Delivers Hill’s quality training of SOP’s and Standards to the contracted sites and ensures proper implementation by the site personnel. Facilitates standardization and simplification for materials, formulas, manufacturing processes and packaging in the product development processes
  • Continuous Improvement: Understands and influences Continuous Improvement (CI) initiatives in CM facilities with a focus on quality process & supplier capabilities and is responsible for reporting site results back to the organization
  • Auditing:  Conducts Supplier / Quality System Audits of sites and leverages facility action plans to enforce timely closure of observations


Principal Duties and Responsibilities 

  • Ensure CM and warehouse sites adhere to Hill’s / Colgate and relevant Regulatory Quality & Food Safety Standards and documentation is completed and maintained

  • Assist with management of quality concerns at contact manufacturing facilities. 

  • Drives continuous improvement at co-manufacturing and warehouse sites. Utilizes Key Quality Indicators (KPIs) to identify opportunities and communicate performance

  • Facilitate investigation and response to customer / distributor complaints and ensure all Hill’s product non-conformances are documented, filed and approved by Corporate Quality prior to product release

  • Conducts annual Supplier / Quality System Audits within area(s) of regional responsibility. Facilitates closure of all audit findings as necessary

  • Ensure CM sites conduct proper validation testing and documentation for any process changes impacting the Hill’s portfolio

  • Facilitates execution of Quality Technical Agreements (QTAs) and that internal Management of Change (MOC) processes are followed
    Support S&T / Network Operations / Quality Tech Transfer / Packaging Engineering with new product development and /or formula changes


Education/ Experience Requirements

Basic requirements include:

  • Bachelor degree in Food Science, Engineering, Biology or other related field
  • 2+ years quality and / or food manufacturing experience
  • Working knowledge of Food Safety, HACCP, prerequisite programs, GMP.
  • English language proficiency is a prerequisite. Italian and/or French language profiency is a plus


Preferred qualifications include:

  • Master degree Food Science, Engineering, Biology or other related field
  • Certification in HACCP and GFSI audit schemes
  • 4+ years quality and food manufacturing experience


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.


Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S Prescription Diet therapeutic pet foods, HILL'S Science Plan and HILL'S Ideal Balance wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.


Job Segment: Compliance, Facilities, Food Safety, Product Development, Scientific, Legal, Operations, Quality, Research, Engineering