Job Title:  Customer Development Manager (Hypermarket)

No Relocation Assistance Offered
Job Number #165043 - Bangkok, Bangkok, Thailand

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

I. ROLE&RESPONSIBILITIES

Department’s Top 3 Objectives:

1. Achieve the Commercial Goals

2. Improve Customer Engagement in order to develop the Customer Partnership

3. Flawlessly Execute at the shelf for shoppers

Core Responsibilities:

• Business managing 

• Customer Planning

• Win-Win & Mutual Benefits  Approaching

• Customer Negotiation

• Spending managing

• 5Ps Execution Managing

• Continuous Profitable/ Sustainable Growth Managing

Day-to-day responsibilities:

• Monitoring sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement.

• Regularly visiting stores in order to identify areas of improvement.

• Resolving operational issues at head/regional offices or in-store.

• Leads development of 18-month rolling, joint, “win-win” business plans (baseline and promotions) covering sales, volume, and profitability at PPG/SKU level, and incorporating customers’ objectives and strategy. 

• Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performance of 5P activities to identify shortfalls/potential upsides against established objectives.

• Identifies causes of 5P activities’ underperformance, both internal and external to Colgate.

• Develops and pre-evaluates corrective action plans for 5P activities; seeks approval and executes as required.

• Collects information on the external environment (e.g., competitor activity) during the promotion period.

• Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences.

• Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy.

II. EDUCATION AND FUNCTIONAL EXPERIENCE REQUIRED

Educational Qualifications:

• Bachelor’s Degree or Higher in Business Administration, Marketing or related 

• Experience: 

  • 1-3 Years Of Consumer Goods Industry Experience

  • 3-5 Years Of Functional Experience 

• Professional Qualifications:

  • Planning And Priority Setting 

  • Building Strong Relationship And Conducting Negotiation With Customer

  • Customer Engagement

• Skills:

  • Good Listener And Balance Discussion 

  • Good Analytical Thinking To Identify Potential Business Factors

  • Good Command Of Spoken And Written English 

  • Possess leadership skills

  • Strong Initiative skill 

• Functional Competencies:

  • Customer Influence And Negotiation

  • Understand Our Environment

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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