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Business Account Manager, Military/Specialty Accounts

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Date: Feb 12, 2018

Location: Topeka, KS, US

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets.

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Location: Topeka, Kansas, United States
Relocation Assistance Offered Within Country
# 61721

If you are passionate about our company mission, we invite you to apply for the position of Business Account Manager (BAM) for our Pet Channel, based out of the Hill's Corporate Office in Topeka.  As a BAM for Hill's Pet Nutrition, you will assume headquarter customer management responsibilities for military and specialty accounts as well as government contracts. The position will require up to 35% overnight travel.


The primary responsibilities include customizing and implementing Hill’s Retail Environment & brand strategies to grow market share and associate brand recommendation within the military / specialty customer base.  The position develops and executes customer specific 6P plans to achieve the Hill’s commercial goals of net sales, share, margin, while spending within Gross To Net guidelines.


A Business Account Manager will apply current business trends, Hill’s corporate strategies, customer strategies, and post analysis of executed activities in plan development. A BAM is responsible for building relationships at all levels at the customer via direct communication, business presentations and frequent interaction with the customer key contacts.


The primary responsibilities include:

  • Develops, executes and monitors 6P plans versus the goal. Drives 6P plans and responds to customer requests during regularly scheduled meetings with each customer (minimum 1 per month)
  • Updates Colgate Business Planner to reflect baseline sales and promotion plans.  Manages customer payments
  • Manage broker and distributor relationships for military exchange and commissaries and manages specialty accounts such as research facilities, rescue centers, and specialty shelters.
  • Oversee government contracts including request for bid, quotes and pricing. Also manage the internal process for pricing.
  • Develop the plan, spending and promotion materials for Puerto Rico
  • Manage monthly/quarterly incentive tracking and payment for the military and brokerage accounts
  • Establishes and maintains working relationships with both the customer and internal commercial teams – Marketing, Supply Chain, and Store Operations
  • Develops and maintains process and plan to analyze each customers business. Reviews current business trends, shopper insights, and learning’s from post analysis of executed activities into strategic 6P plan. Executes Hill’s retail environment and brand strategy with Hill’s BDM (Business Development Manager) & Retail Marketing team.
  • Develops and executes customer specific annual strategic plan and initiatives to achieve the commercial goals. Engages customer on category growth expectations.
  • Drives forward actions in monthly customer planning meetings to review actuals plus plan-to-go with manager, BDM & Finance


    Education/ Experience Requirements


    Basic Qualifications

  • BS/BA degree or higher
  • Minimum of 5 years of Field Sales experience calling on retail stores (or corporate sales experience)
  • Ability to speak Spanish or become Spanish proficient within 6 months through a Spanish immersion course (Company paid)
  • Proficient computer skills in Excel, Word, Power Point
  • Ability to pass military base entry requirements (typically no felonies/misdemeanor infractions on criminal background check)


    Preferred Qualifications

  • Minimum of 1+ years of experience managing key accounts/headquarter accounts
  • MBA
  • Proficient in Spanish – written and verbal communications


    Expected Areas of Skills/Knowledge/Abilities


  • Strong computer skills in Excel, Word, Power Point
  • Excellent business presentation ability and a skilled communicator
  • Strong influence and negotiations skills for win-win solutions with persistence, compromise, and respect
  • Adept at finding common ground, identifying vital interests, and understanding the customer’s underlying priorities
  • Strong analytical skills to develop 6P recommendations that result in optimized consumption based on consumption data, shopper and consumer insights
  • Manages ambiguity and strategize solutions for the customer’s business and 6P plan performance and quickly develop alternative plans as needed
  • Works effectively across functions, channels, and categories to align priorities, solve problems, optimize resources, and drive effective execution
  • Spanish speaking
  • Ability to enter military base locations (which requires meeting base specific background check criteria)



  • Hill’s offers:
  • Highly competitive pay
  • Great employee, domestic partner, and family benefits that start the first day of employment
  • Retirement Savings & Investment Plan with company contributions and matching
  • Annual education/tuition reimbursement up to $10,000
  • 14 paid holidays and annual vacation
  • World-class training and development opportunities
  • Highly professional, ethical, and caring environment


    Hill’s employees in this position also enjoy:

  • 26% target bonus
  • Bring your dog to work
  • Summer hours (off early on Friday)
  • Worksmart program with options to flex hours or work from home


Are you interested in working for Hill's Pet Nutrition? You can apply to work with us using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.


Nearest Major Market: Topeka

Job Segment: Account Manager, Social Media, Supply Chain Manager, Business Development, Field Sales, Sales, Marketing, Operations

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