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Operations Team Leader

Date: Jul 18, 2019

Location: Richmond, IN, US

Relocation Assistance Offered Within Region
# 73632 - Richmond, Indiana, United States

An Operations Team Leader serves as the primary support for the implementation, development, and coaching of the Operation Technicians and Operation team in an effective, value-driven, performance-based environment. This position will also have the responsibility for leading the Operation team to adhere to FP&R practices and principles to achieve key performance indicators, daily performance goals, coordinate activity between shifts and departments and keep the plant informed about Operations performance on a regular basis. The Operation Team Leader will coordinate the activity Operation and Maintenance team members, gather data, identify daily strategies that will maximize quality and productivity; and facilitate troubleshooting production issues.



  • Directs and coordinates the activities of Operation Technicians engaged in the production to increase innovation, technical expertise, analysis, and problem-solving skills.
  • Incorporate Factory Performance & Reliability, good manufacturing practices, Visual Workplace, Lean Manufacturing, and Reliability engineering in continuous improvement planning and systems.
  • Establish and maintain effective Key Performance Indicator (KPI) measurement for the plant, tracking and reporting tools, and establishes corrective action for continuous improvement.
  • Plans and establishes work schedules, assignments, and production sequences to meet production goals.
  • Responsible for time management and data entry into eTime for vacation, PTO, floating holiday, overtime and attendance.
  • Confers with other supervisors to coordinate operations and activities within or between departments.
  • Inspects materials, products, or equipment to detect defects or malfunctions.
  • Conducts or coordinates Technician training in equipment operations, GMPs, Quality, sanitation, maintenance, productivity or work and safety procedures, or assign employee training to experienced workers.
  • Interprets specifications, blueprints, job orders, and company policies and procedures for workers.
  • Empower teams by way of training, information sharing, coaching, feedback, appraisals, and delegation, to ensure the development of people, skills, teams, and organizational capabilities.
  • Responsible for temporary employee management including safety policy’s, GMPs, equipment training, scheduling, and time card approval process.
  • Support implementation of Quality Assurance and Food Safety initiatives. Ensure personnel adheres to Hill’s policies, safety standards, and Good Manufacturing Practices, including Quality Assurance and Food Safety.


Required Qualifications:

  • Bachelor’s Degree in Engineering, Supply Chain Management, or Business related field.
  • At least 2 years’ experience of production and process equipment, preferably in a processing industry such as food, chemicals or pharmaceuticals.


Preferred Qualifications:

  • At least 2 years’ supervisory experience.
  • At least 2 years’ experience in manufacturing. 
  • At least 2 years’ experience in performance analysis and reporting including Statistical Process Control.
  • Lean Six Sigma certified.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Nearest Major Market: Richmond Indiana

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