Share this Job

Customer Development Specialist / Associate Customer Development Manager - Walmart

Apply now »
Apply now

Apply for Job

Date: Mar 13, 2017

Location: Rogers, AR, US



Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, Mennen, Softsoap, Irish Spring, Tom’s of Maine, Ajax, Fabuloso, Haci Sakir, elmex, and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.


Location: Rogers, Arkansas, United States

Relocation Assistance Offered Within Country



Colgate-Palmolive Company invites applications for the Customer Development Specialist/Associate Customer Development Manager role based in our Rogers, AR office.


This exciting role provides a unique opportunity to get exposure to both shopper marketing and customer management skills. The individual will be responsible for Colgate’s Cleaners business both externally with Walmart and internally with CP, in addition to managing the Shopper Marketing Plan development and execution for our entire Home Care business at Walmart. This role requires someone who is organized, has experience with project management and works well as part of a cross functional team.


Roles and responsibilities include but are not limited to:

  • Partner with Walmart to grow sales, profitability, share improve forecasting by using Colgate’s internal tools
  • Manage Colgate’s JBP for your brands, including touchbases with your buyer/s
  • Lead development of long lead, joint, and "win-win" business plans including innovation covering sales, volume, and profitability, and incorporating customers objectives and strategy
  • Conduct re-evaluation of 5P activities using what-if analysis, and draw upon other team resources (e.g. input from Finance Manager/Supply Chain Manager).
  • Develop action plans to close customer gaps
  • Identify ongoing profitability implications of customer plans for customers, and share insights/solutions with customers.
  • Identify causes of 5P activities performance, both internal and external, to Colgate for Plan Optimization.
  • Develop and pre-evaluate corrective action plans for 5P activities; seek approval and execute as required
  • Own all elements of the CBP plan, manage 5Ps, forecasting and planning from beginning to end internally and externally


This role also assumes responsibility for the entire Home Care shopper plan:

  • Understand Shopper Trends by working with Shopper Insights/research/data to help with ideation for growth while delivering Strategic 5P Insight-based recommendations for Walmart and Colgate on Colgate Home Care Products
  • Develop Selling stories that bring to life key brand strategies and engage the key shoppers
  • Activate Insight based Shopper Programs, including engaging with 3rd party providers and agency partners on scope of work, development, creation and execution as well as negotiation on cost of elements
  • Plan Go-To- Market Strategies for New Items based on marketing objectives and provided budget that will deliver/exceed sales and share objectives using multiple tactics and touchpoints
  • Be assertive and diligent in monitoring execution of strategies and be quick to course correct both internally and with 3rd party agencies, if required
  • Ensure Pre and post-evaluation ROI/ROO of all key shopper executions (results vs. objective, implementation accuracy etc),  supporting with qualitative commentary, communicating results to the commercial team, and using the results of promotion evaluations to refine customer tactics
  • Manage display and special pack process from creation to execution with the customer




  • BA/BS Degree required
  • 3-8 years experience in Customer Development Management roles or similar background required
  • Experience working in consumer product goods or similar industry required
  • Experience managing a P&L required
  • Experience managing a customer relationship required
  • Ability to travel approximately 25% of your time
  • Project management experience preferred



We are unable to consider candidates for this role who will require U.S. employment visa sponsorship now or in the future.


Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application.  Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.


Become part of our team. We look forward to your application.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

Nearest Major Market: Fayetteville

Job Segment: Supply Chain Manager, Marketing Manager, Manager, Supply, Operations, Marketing, Management, Research

Apply now »
Apply now

Apply for Job