Share this Job

Customer Collaboration Manager

Apply now »
Apply now

Apply for Job

Date: Dec 7, 2018

Location: Midrand, GT, ZA

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet, Hill’s Prescription Diet and Hill’s Ideal Balance.

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Location: Midrand, Gauteng, South Africa
Relocation Assistance Offered Within Country
# 71313



  • Master Data –
    • Highlights and corrects incomplete set-up with relevant stakeholders (Buy-in/Distribution Center)
    • Weekly  product master data alignment checks with all customers
    • Sets & Maintains new Customer- & Store set-up in SAP
  • Store & DC Demand Planning –
    • Sets & maintains Demand Plan for new sites and vendors across all sku’s and incorporate it into CBP planning platform with CD team
  • Order Proposals –
    • Ensures that new sites / sku’s have the correct order proposals and that special events are managed to eliminate risks
    • Confirms store rosters daily (DC/Store) as agreed
    • Compares orders vs.  Demand Plan and adjust volumes accordingly with inventory and demand planning team
  • Order Management –
    • Manages Order to invoice flow with Customer services team member
    • Manages delivery expectations in terms of lead time and fill rate reporting in advance of deliveries in line with agreed SLAs
    • Execute all site order proposals and manages allocations
  • Stock Management –
    • Analyze stock reports and liaise with sites to address anomalies in forward inventory cover
    • Create orders against Price Increases and replace orders for Out Of Stocks
    • Flag and corrects Non Achievement of KPI’s by sites
  • Allocations –
    • Creates allocations for confirmed dormant stock along with relevant CDM
  • Promotional Planning –
    • Communicates volumes and monitors Strike Rates
    • Orders stock for promotions / activity and monitors the stock levels for this
    • Identify opportunities internally and with our customers to optimize the demand/supply chain design for mutual efficiencies, cost savings and sales growth.


  • Bachelor’s Degree in Business / Logistics or relevant field


  • 2-5 years minimum of Customer Service / Logistics / Supply Chain/Customer Development experience with a strong understanding of the FMCG environment operations.
  • Proven experience in establishing relationships at senior levels with customers and working with cross-functional selling teams.


  • Self Awareness and personal impact
  • Excellent analytical abilities / thinking
  • Results driven 
  • Good negotiation and influencing skills
  • Excellent communication skills and a team player
  • Strategy / Vision
  • Consumer/ Customer Focus

Are you interested in working for Colgate-Palmolive? You can apply to work with us using this online application. Attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Job Segment: Logistics, ERP, Manager, Supply Chain Manager, Supply, Operations, Technology, Management

Apply now »
Apply now

Apply for Job