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*REMOTE ROLE* Natural Broker Manager

Date: May 29, 2019

Location: Phoenix, AZ, US

Relocation Assistance Offered Within Country
# 73603 - Phoenix, Arizona, United States

*THIS POSITION IS REMOTE, HOME OFFICE BASED.*  No relocation is necessary.


Are you interested in working for Tom's of Maine? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.


Empowering a naturally healthy life – for our family and yours – for over 45 years.  When Tom and Kate Chappell moved to Maine and started making natural personal care products, they were guided by two simple philosophies.  
• First, that it was possible to make effective personal care products that were free from artificial flavors, fragrances, sweeteners, colors and preservatives.
• And second, that businesses should be good corporate citizens working to care for the planet and communities.  These same philosophies guide us to this day.  Tom’s of Maine products – including toothpaste, deodorant, mouthwash, bar soap, body wash, lotions and lip balms – are sold across the United States and Canada.  And because we are so committed to giving back, we donate 10% of our profits to charitable organizations, and our employees can use 5% of their paid time volunteering for causes they are passionate about.

Tom's of Maine is proud to be a Certified B Corporation!
Certified B Corporations are the elite leaders of a global movement of businesses operating as a force for good and meet verified higher levels of social and environmental performance, transparency and accountability.   For nearly 50 years, Tom’s has been committed to showing that businesses can be a force for good and this is another important step in this journey. 


Tom’s of Maine is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Tom’s of Maine and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter, Instagram and YouTube. 


The Natural Channel Broker Manager will be responsible for customer and distributor 5-P execution by setting objectives and measuring those objectives with our agency partners to drive volume, profitability and customer relations for Tom’s of Maine. 

Scope of Role:

  • Third party (Agency) management at the account/headquarter level and retail specific objective for a defined group of accounts.  This role includes responsibility for Sprouts, Fresh Thyme, New Seasons, plus other smaller accounts as needed.
  • Distributor (UNFI & KeHE) management of all aspects of the Tom’s of Maine business to include (but not limited to) new item sell-in, sku transitions, sku exits, ads and promotions, customer service needs
  • Deduction management for UNFI & KEHE, including forecast and promotional planning.  Joint collaboration with Demand Planning and Finance teams. 
  • Communicate all Tom’s initiatives and strategies to enhance growth and business performance. Translate Tom’s objectives into specific account strategies.
  • Achieve share, volume and financial objectives through effective execution of Tom’s strategies and successful management of the agency partner
  • Account P&L responsibility and financial ownership through monthly disciplines and return on investment mindset.
  • Develop, optimize and execute account plans in accordance with strategies and objectives of Tom’s Customer Development organization.
  • Drive customer plans and customer collaboration through effective account and agency relationships and penetration.
  • 5P management
  • Deliver on-going coaching & feedback to the Agency and deliver formal annual and mid performance reviews and serve as role model for Tom’s Managing With Respect values.
  • Utilize Broker and Tom’s Category Management resources/processes to positively impact the 5P’s and provide added-value to the customer.
  • Monthly disciplines managed: Customer reviews, Share Review, return on investment and Reconciliation.
  • Provide monthly communication and updates to the retail teams on customer retail / merchandising initiatives.  Actively participate in retail meetings

Role Competencies and Requirements:

  • B.A./B.S. Degree, MBA desired.
  • 5+ years of sales experience
  • 2+ years of Account Management and selling experience.
  • 2+ years prior Broker management experience and/or leadership role in Broker Manager market place a plus.
  • 2+ years utilizing syndicated data (Nielsen, IRI) and category management concepts a plus
  • The position will be remote, home office based.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law

Are you interested in working for Tom's of Maine? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.


Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Nearest Major Market: Phoenix

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