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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Quality Manager

Travel Required?:  Travel - up to 10% of time
Date:  Mar 28, 2024

Relocation Assistance Offered Within Country
# 157921 - Washington Court House, Ohio, United States

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!


The Washington Court House plant has a strong, collaborative leadership team that puts human safety first, closely followed by food safety and product quality. With a monthly production of just over 22,000,000 lbs., which includes both Hill’s product and private label production, the plant maintains a stellar safety record as well as a quality first pass release of 99.62%. This plant also maintains an outstanding environmental quality record at less than 0.1%. 


The Quality Manager is a key member of the plant leadership team reporting directly to a corporate Quality Director and indirectly to the Director of Manufacturing. This role also provides the opportunity to lead an outstanding team!


What you will do:


  • Develops and implements the site specific Quality Systems and Food Safety Plan including Quality Management strategies, direction, and policies with the goal of protecting the business, reducing variation and waste, and growing the business
  • Ensures compliance with Colgate/Hill’s Quality Standards, Local, Governmental, and International Quality and EOHS Regulatory standards and guidelines and will work with all agencies to communicate, address, and resolve any issues
  • Functions as a critical member of the  Site Strategic Team which supports the plant’s vision, provides resources to achieve plant strategy and  ensures decision making processes are consistent with guiding principles
  • Owns the Cleaning & Sanitization process and environmental performance of the facility
  • Reports critical metrics of Quality systems both internally and externally
  • Is accountable for the robustness of key Quality Systems including but not limited to Incoming Component & Finished Product Inspection & Release, Validation, “Corrective Actions Preventive Actions”, Change Control, Internal Audits, Laboratory Management and Documentation Management
  • Develops and implements the site’s Quality Audit program to ensure conformance with standards, quality-related regulatory requirements, cGMP’s, and leads the development and implementation of Continuous Improvement plans to address any internal/external quality or food safety audit findings
  • Collaborate with AIB, FDA, USDA, Customers, or other agency’s during an audit
  • Leading site’s consumer satisfaction programs such as consumer complaint tracking and reduction of plant controllable complaints
  • Coordinates all Performance Management, coaching and feedback activities and provides effective career development and planning for all team members
  • Participates in continuous improvement projects with other plant managers and Corporate Quality
  • Prepares operating budgets for variable and fixed overheads for the Quality Team

Required Qualifications

  • Bachelor's Degree
  • At least 8 years of experience in Quality, Supply Chain, R&D, or technical field
  • At least 5 years of experience in a manufacturing/ plant operations environment
  • At least 3 years of people management experience


Preferred Qualifications

  • Bachelor's Degree in Chemistry, Engineering, Microbiology, Biochemistry, Food Science or related field
  • Validated experience conducting and facilitating effective Failure Investigations, Corrective and Preventive Actions, Notices of Deviation and management of Change Documentation
  • Direct experience and active participation in an Audit Inspection by a Regulatory Agency
  • Proficient Knowledge of HACCP, GMP’s, and SPC
  • Knowledge of AIB, SQF, USDA and FSMA regulations. 


Compensation and Benefits
Salary Range $112,000 - $140,000 USD

Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location. In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.

Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes:

  • Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans.
  • Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements
  • Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually
  • Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually
  • Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year
  • Paid Parental Leave: Eligible employees may take up to eight weeks of paid parental leave and 12 weeks of unpaid leave (varies for employees with fewer than 12 months of service and is subject to hours worked requirements)

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

For additional Colgate terms and conditions, please click here.


Nearest Major Market: Columbus

Job Segment: Supply Chain Manager, Quality Manager, Supply Chain, Compliance, Facilities, Operations, Quality, Legal