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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Quality Manager

Travel Required?:  Travel - up to 10% of time
Date:  Nov 18, 2023

Relocation Assistance Offered Within Country
# 155598 - Washington Court House, Ohio, United States


At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the most promising people. If you’re interested in work that matters, motivated by passion for pets, we invite you to apply.


The Manager, Quality is responsible for developing, assigning responsibility, implementing, monitoring and leadership of the Plant Quality & Food Safety Program.  This includes training, instruction and execution of methodologies to enable the plant to deliver consistent, safe and effective products. This position will have primary responsibility for ensuring site compliance with Colgate, Hill’s, Governmental Regulatory, local Regulatory, International Regulatory Quality-related requirements. This position is also responsible for leading the plant’s Quality Compliance Program to ensure conformance with standards and Quality-related regulatory requirements and serve as the key point of contact for any Governmental inspections or inspections from comparable International Regulatory Agencies.  In addition, this position is a key member of the Site Strategic Team, and ensures that the Quality Organization effectively contributes to key business building activities such as customer service, cost savings, technology transfer and management of change.


Principal Responsibilities: 

  • Develop and implement the site specific Quality Systems and Food Safety Plan including Quality Management strategies, direction, and policies with the goal of protecting the business, reducing variation and waste, and growing the business.
  • Accountable for ensuring compliance with Colgate /Hill’s Quality Standards, Local, Governmental, and International Quality and EHS Regulatory standards and guidelines and will work with all agencies to communicate, address, and resolve any issues.
  • Support the execution of Environmental and Micro programs and the C&S Program at the facility both on finished goods and processing / packaging equipment 
  • Responsible for reporting KPI’s of Quality systems both internally and externally on a monthly basis or higher frequency as determined by business.
  • Accountable for the adaptability of key Quality Systems including but not limited to Incoming Component & Finished Product Inspection & Release, Validation, CAPA, Change Control, Internal Audits, Laboratory Management and Documentation Management.
  • Handles the development and implementation of the site’s Quality Audit program to ensure conformance with standards, quality-related regulatory requirements, cGMP’s, and owns the development and implementation of CI and action plans to address any internal/external quality or food safety audit findings.
  • Accountable for the site’s consumer satisfaction programs such as consumer complaint tracking and reduction of plant controllable complaints
  • Coordinates all Performance Management and Coaching / Feedback activities and provides affective career development and planning for all members of the Quality Team at the site.
  • Participation with other plant managers / Corporate Quality in continuous improvement projects.
  • Functions as a key member of the Site Strategic Team which supports the plant’s vision, provides resources to achieve plant strategy, ensures decision making processes are consistent with guiding principles, establishes clear direction and CI expectations, leads and supports change for the plant.
  • Prepare and handle operating budgets for variable and fixed overheads for the Quality Team.


Education / Experience requirements: 

Basic qualifications include: 

  • B.A./B.S. degree in Chemistry, Engineering, Microbiology, Biochemistry, Food Science or related field 
  • 3+ years of experience in a food manufacturing facility
  • 8+ years of experience in Quality, Supply Chain, R&D, or technical related experience
  • Supervision experience
  • Direct experience and active participation in an Audit Inspection by a Regulatory Agency
  • Project management leadership experience

Preferred qualifications include: 

  • Master’s degree in Chemistry, Engineering, Microbiology, Biochemistry , Food Science or related field 

#LI-Onsite #LI-AE

Salary Range $112,000 - $157,000 USD
Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive
offers a performance based bonus and competitive benefits package.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Nearest Major Market: Columbus

Job Segment: Compliance, Food Safety, Supply Chain Manager, Facilities, Legal, Quality, Operations