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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Order to Invoice Analyst with Spanish and Portuguese

Travel Required?:  Travel - up to 10% of time
Date:  Aug 26, 2021
Remote working option during the current situation

No Relocation Assistance Offered
# 105943 - Warsaw, Mazovia, Poland

RESPONSIBILITIES:

  • Total customer service management for assigned customer accounts: manages, and performs when vital, all aspects of the order to invoice cycle while encouraging effective relationships with both customers and CP colleagues.
  • Create manual orders (non-revenue or revenue) by request and by exception
  • Handle order creation issues and order acknowledgement
  • Order Validation, Order maintenance and Delivery Creation
  • Utilize TMS to consolidate orders / deliveries into optimized shipments (where applicable)
  • Close collaboration with Logistics (internal team and 3PL) so orders / deliveries can be consolidated into optimized shipments (where applicable)
  • Follow up on Delivery exceptions, including refusals avoidance and returns order creation (after approved request)
  • Effectively support order to invoice fulfillment, including: New item launches, SKU transitions/substitutions, Prolonged stock issues, Investigate and resolve order management and delivery issues


QUALIFICATIONS:

  • An University Degree
  • 1-2 years of proven experience in customer service area
  • Proficient in Spanish and Portuguese is a requirement
  • Good knowledge of MS Excel, G-suite
  • Autonomous, results oriented, promoting team-work, problem solving approach
  • Excellent communication and interpersonal skills
  • Analytical skills
  • SAP experience is an advantage

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.


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