Job Title:  Territory Manager

No Relocation Assistance Offered
Job Number #167307 - Toronto, Ontario, Canada

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

The Hill’s Territory Manager (TM) is responsible for managing an account base of veterinary clinics. You'll focus on building net sales, product mix, market share and Hill’s product endorsement within those clinics. The TM will need to stay abreast of the competitive climate in the assigned territory to ensure appropriate actions take place to drive the business. 

TMs will provide a direct interface with veterinary professionals at the practice level to ensure the highest levels of veterinary endorsement for Hill’s brands. They will ensure Hill’s is the strategic partner of choice in the assigned clinics and gain professional and business support to grow sales. 

This territory includes the cities of East Toronto, Scarborough, Markham, Stouffville, Pickering, Ajax and surrounding areas. The ideal candidate should be based in the described territory.

What You Will Do:

Product Knowledge

• Develop and maintain high standards of knowledge in small animal nutrition, Hill’s and competitors’ products through company training and self-study 

Territory Management 

• Achieve territory sales targets 
• Plan and execute call value (coverage, frequency, productivity) for the territory, based on account classification and required activities 
• Timely call reports and record maintenance for the territory 
• Review the potential of accounts within the territory (every year) 
• Promptly identify new accounts and secure a strong presence and endorsement for Hill’s brands 
• Maintain accurate records in the Hill’s reporting system 
• Leverage all Company available tools to drive execution (Product POS, Detailing materials, Promotions, VIP Market, Sampling, Trial, Product Distribution drive, etc.) 

Clinic Business Development 

• Develop deep knowledge of the customers’ business and organization; build a network with key decision makers / key influencers in the vet practice in the assigned territory 
• Maintain regular contact with Health Care Teams (HCTs) and key influencers
• Provide best in class professional support (detailing, seminars, technical training, merchandising), reaching all key stakeholders in specified practices
• Identify opportunities in the assigned customer base and develop technical and business propositions that meet the needs of both Hill’s and the customer, resulting in BRMO leadership and superior 6P execution in clinics 
• Implement commercial activities to ensure:
  • Awareness, full distribution and active endorsement by the veterinary profession of Hill’s products and services in all core disease categories
  • Rapid acceptance, endorsement, and distribution of new products 
  • Establishment of shelf space and adequate inventory within each clinic
  • Establishment of merchandising and practice protocols to Hill’s standards
• Increase recruitment of new users to Hill’s brands (e.g. active recommendations, trial programs) 
• Develop and implement annual joint business/action plans for key veterinary clinics, which achieve both the needs of customers and Hill’s overall commercial objectives 
• Schedule regular (quarterly) business reviews with the Decision Maker in key veterinary clinics to assess the results versus the agreed goals and adjust plans accordingly 

Business & Financial Management 

• Monitor achievement of territory objectives vs target & develops strategies to address changes in the business environment as appropriate 
• Manage the assigned budget and ensure timely and accurate submission of payment requests 
• Timely and accurate submission of T&E expenses 

Meetings & Conferences 

• Represent Hill’s at meetings/conferences e.g. Trade shows, Local and National meetings, Client Meetings, Clinic Special events 
• Keep abreast of trends and of competitive activity in both the veterinary profession environment and share this information with the Head Office in the appropriate forums 

Basic Qualifications: 

• Bachelor’s Degree with previous sales experience OR 2 year Associate Degree with Registered Veterinary Tech credentials (DVM preferred)

Preferred Qualifications: 

• B.S. in biology, chemistry, health-related, nutrition, animal science or Business Administration or a relevant field 
• Minimum 2 year sales experience in veterinary industry, pharmaceutical company or nutrition company
• Licensed DVM (Veterinary Medicine) or RVT (Animal Health Technician/Technologist) with practice experience, industry experience OR veterinary teaching experience
• Valid driver’s license 

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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