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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Manager - Loblaws

Travel Required?:  Travel - 25% of time
Date:  Dec 29, 2021
Remote working option during the current situation

No Relocation Assistance Offered
# 118844 - Toronto, Ontario, Canada

About Colgate Palmolive:


Do you want to come to work with a smile and leave with one as well?


In between those smiles, your day is comprised of connecting with others across the world, full of stimulating discussions, and making impactful contributions.

If this is how you see your career, Colgate is the place to be! Our trustworthy household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities.


As the brand with the highest household presence in the world, we go beyond physical boundaries. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, fosters experimentation, and promotes authenticity which has contributed to our enduring success. If you are passionate about working for a company that lives by their values, then give your career a reason to smile...every single day.


The Experience: 


The Customer Manager manages all aspects of Colgate's relationship with the Customer. This position negotiates with the customer to achieve the company's 5P strategies for all of Colgate's brands/categories and deliver annual sales/share targets within spending parameters. A key member of the Customer Development Organization, the incumbent will help drive superior business results through relationship building, solid analytics, program evaluation, and development and delivery of business plans.


Specific Responsibilities:


  • Work independently to develop, negotiate and implement a Customer Plan to achieve Financial and 5P Objectives for all of Colgate's brands/categories, and deliver annual sales/share targets.
  • Utilize efficiently available Category Management Tools (eg. Nielsen Desktop),Atlas,retail link to understand consumption and shipment data to identify brand/category performance trends and opportunities.
  • Collaborate with cross functional teams such as the Customer Development, Marketing and Supply Chain functions to build business opportunities and ensure planning accuracy.
  • Collaborate with ECOMM teams and maintain weekly touchpoints




  • BBA, B. Comm or equivalent.
  • At least 3 years experience in a Customer Development role in the consumer products industry. 5 - 7 years will be ideal
  • Previous experience in a Customer manager role managing a retailer account
  • Experience in developing strategies and plans to respond to shoppers/customer trends delivering against the commercial goals.
  • Category Management experience is an asset.
  • Proficient skills in Retail Link,  ACN's Workstation Plus and Atlas.
  • Demonstrated competencies - planning/priority setting, results oriented, analytical/decision making, customer influence/negotiation, self-awareness/personal impact, relationship building, strategy/vision, communication skills.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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