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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Manager- Amazon

Travel Required?:  Travel - 25% of time
Date:  Sep 22, 2022
Partial remote working option

No Relocation Assistance Offered
# 142541 - Toronto, Ontario, Canada

The Customer Manager manages all aspects of Colgate's relationship with the Customer. This position negotiates with the customer to achieve the company's 5P strategies for all of Colgate's brands/categories and deliver annual sales/share targets within spending parameters. A key member of the Customer Development Organization, the incumbent will help drive superior business results through relationship building, solid analytics, program evaluation, and development and delivery of business plans.


Specific Responsibilities:

  • Work independently to develop, negotiate and implement a Customer Plan to achieve Financial and 5P Objectives for all of Colgate's brands/categories, and deliver annual sales/share targets.
  • Responsible for directly managing Amazon and other ECOMM businesses, fostering strong account relationships, strategically planning business to grow/drive sales and ensuring profit goals are met, Deliver sales targets within investment guidelines and alignment with brand strategy
  • Develop the relationship across the customer's organization (buying, merchandising and retailing) and build customer intelligence as it relates to Colgate's Financial and 5P Objectives.
  • Deliver sales targets within investment guidelines and alignment with brand strategy.
  • Utilize efficiently available Category Management Tools (eg. Nielsen Desktop) and CBP to understand consumption and shipment data to identify brand/category performance trends and opportunities. . Strategize and recommend promotional plans which meet specific customer needs and company sales goals
  • Collaborate with cross functional teams such as the Customer Development, Marketing and Supply Chain functions to build business opportunities and ensure planning accuracy.
  • Analyze customer demand, sales volumes, current and future trends, and own the process for assigned categories 



  • BBA, B. Comm or equivalent
  • 3-5 years sales experience in a Customer Development role in the consumer products industry, Recent relevant experience selling to Amazon.
  • Experience in developing strategies and plans to respond to shoppers/customer trends delivering against the commercial goals.
  • Category Management and field sales experience are assets.
  • Proficient skills in Retail Link,Vendor Central, Microsoft applications Word, Excel, PowerPoint, Access, Lotus Notes, ACN's Workstation Plus and CBP.
  • Demonstrated competencies - planning/priority setting, results oriented, analytical/decision making, customer influence/negotiation, self-awareness/personal impact, relationship building, strategy/vision, communication skills.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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