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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Sr. Contract Manufacturing Specialist Quality

Travel Required?:  Travel - 25% of time
Date:  Jun 22, 2022
Partial remote working option

Relocation Assistance Offered Within Country
# 131225 - Topeka, Kansas, United States

Do you want to be part of a team that is building a future to smile about? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions?  


If this is how you see your career, Colgate/Hill's Pet Nutrition is the place to be!  


Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success. If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.


The Senior Contract Manufacturing Specialist  is part of the global program for contract manufacturing and Quality Standards implementation. Focus includes but it is not limited to the following areas: 


  • Coordinate the North American Contract Manufacturing (CM) quality program to ensure compliance to the appropriate Regulatory requirements  

  • Support CM operations to incorporate and comply with Global CM Quality Standards 

  • Work with S&T to ensure the CM specifications for finished goods and raw materials are updated and in compliance with applicable regulation and the Global CM Quality Standards  

  • Drive CMs to action continuous improvement activities 

  • Manages and coordinates the execution of the Enhanced Supplier Management program for North America (NA) CMs

  • Supports the Quality representative for the CM Technology Transfer process

  • Support Quality Compliance initiatives as required (Quality standards implementation and auditing programs, etc.)


Principal Responsibilities

  • Manage the NA region CMs to ensure adherence to Global CM Quality Standards, applicable FSMA regulations, completion and distribution of the site annual management reports, drive continuous improvement,  and Quality Technical Agreements. 
  • Manages the NA region customer complaint investigations.  Ensures proper documentation, CAPA, MoC and failure investigations (including microbiological incidents).  Manages and reports KPI results (Non-conformance, consumer complaints, FG release time, Coman mock recalls, etc.).
  • For the NA region, assures acceptable KRSs are reviewed and approved prior to releasing product from the contract manufacturer’s control,  as defined and required on Hill’s specifications and regulatory requirements.  Ensure all product non-conformances are properly investigated, documented and approved by Corporate Quality prior to product release
  • Supports the Quality representative for the CM Tech Transfer process for NA Region CMs with the support of S&T/ I&S / Network Operations / Corporate Quality / Packaging Engineering, for new product development and /or formula/ingredients/packaging changes.
  • Drives completion of the annual CM risk assessments and coordinates the execution of the audit program in NA. Ensure that ESM KPIs are met and reported to leadership.  Provide guidance to maintain CM's audit readiness.
  • Participate in the Global Compliance Program, supporting Quality Standards Implementation follow up, participate in the auditing programs (internal audits, supplier audits, corporate audits, FSMA readiness, etc.)
  • Ensure that I&S have all CM formulas and specifications updated in the PDM system. Ensure the NetOps/Procurement/CS&L formally communicates to the CM the updated formulas and specifications.


Education/ Experience Requirements

Basic requirements include:

  • BS degree in Food Science, Biology, Chemistry, Engineering or other related field

  • 5+ years manufacturing experience on a Food or drug/ cGMP environment 

  • Working knowledge of FDA regulations, Food Safety, cGMPs

  • 3+ years in Quality related field

  • 2+ years supervisor experience 


Preferred qualifications include:

  • Masters of Food Science, Biology, Chemistry, Engineering or other related field 

  • Certification in PCQI, SQF Practitioner, BPCS

  • Certified Auditor

  • Familiar with EU/Brazil/Japan/China food regulations


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Nearest Major Market: Topeka

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