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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Quality Systems Specialist

Travel Required?:  No Travel
Date:  Mar 4, 2023

No Relocation Assistance Offered
# 151398 - Tonganoxie, Kansas, United States


Starting Pay Rate: $28-32/ hour USD 
Tonganoxie, Kansas, United States

Join an exciting opportunity to be part of a brand new, highly automated facility for Hill's Pet Nutrition! We invite you to apply for our  position at our Tonganoxie, Kansas manufacturing facility. 


What we offer:

  • $28-32 /hr starting rate.
  • Merit increase every year based on performance
  • Advancement Opportunities 
  • Shift schedules with overtime available
  • $1 shift differential for off shifts
  • Great Culture & work environment at a climate controlled facility
  • Medical, Dental & Vision Coverage for employee & eligible dependents - Start on Day 1
  • Basic Life Insurance for you and eligible dependents at NO Cost
  • 15 Days of Paid Vacation
  • Paid Parental Leave
  • Paid Holidays
  • Saving & Investment Plan with Company Match
  • Tuition Assistance - up to $10,000 per year
  • Employee Assistance Program
  • Access to discounted Company products
  • Non-smoking facility


The role of Quality Systems Specialist is to execute strategies and objectives to ensure the achievement of the Quality Department’s goals. Specifically, the role will assist in coordinating daily operational functions in the areas of food safety and quality by focusing on follow through action closures. This role will require a focus on continuous improvement processes and implementation of best practices to ensure that the needs of the customer and the consumer are achieved on an ongoing basis.


Principal Duties and Responsibilities
•    Coordinate SAP Nonconformance monitoring system (SAP notification creation, assignment, and forward actions plans).
•    Assist in identifying quality gaps which need correction or improvement for key Quality systems including Product Conformance, Raw Material & Product Traceability, Receiving, Storage, & Handling, Non-Conformance SAP system, and Internal / External Audits.
•    Conducts daily disposition and product release against the quality standards. The role also tracks and monitors the product hold process.
•    Performs daily, weekly, and monthly reconciliation of site quarantine area for all quality / food safety holds of finished product / raw material. Includes on-site inspection of storage trailers, maintaining reconciliation documentation and files, and possible inspection and verification of destruction of material at Hill’s site or when performed at 3rd party location.
•    Generate as directed metrics for Quality KPIs for site to track plant performance such as: product holds, customer complaints, non-conformances, analytical conformance raw material / finished product.
•    Maintains proficiency in SAP for consumption transaction maintaining traceability of raw material, and packaging material at the facility and to distribution system as allowed.
•    Perform tasks required during a real or simulated (mock recall) product recall. This includes but not limited to SAP functions, paperwork retrieval, communication with corporate, and the distribution centers. 
•    Establishes a cross-functional partnership with other departments and functional areas to provide support 
•    Understands and is accountable for full compliance with safety and other EOHS requirements

Education/ Experience Requirements


Basic qualifications include:
•    Bachelor’s degree
•    Knowledge of GMP’s
•    Technical writing proficiency, excellent written and oral communication skills
•    Working knowledge of business process systems such as: Microsoft or Google
•    Ability to support on all shifts, including nights and weekends as needed

Preferred qualifications include:
•    Bachelor’s degree in Technical areas of: Food Science,, Engineering, Chemistry, Biology or Microbiology
•    1+ years of quality department work experience in a food manufacturing environment.
•    Previous auditing experience working with American Institute of Baking (AIB), Food and Drug Administration (FDA), United States Department of Agriculture (USDA), & Safe Quality Food (SQF)
•    FSPCA Preventative Controls for Animal Food Certification (PCQI), knowledge of HACCP & SPC
•     Previous SAP experience

Encouraged Areas of Skills
•    Sophisticated computer application experience in SAP, OPERA, Microsoft Word / Excel / PowerPoint, & MES, Google business processes
•    In-depth knowledge of cGMPs, Quality Standards, FSMA Preventative Controls, HACCP, & SQF
•    Strong interpersonal and communication skills; ability to develop and express ideas
•    Documentation skills


We are a results oriented company with a caring culture and work life balance. Apply with us! Come and join our outstanding team! 


Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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