Share this Job

Site upgrade in progress. You will not be able to apply at this time. Please be patient and check back with us later.

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Development Manager

Travel Required?:  No Travel
Date:  Jun 23, 2022
Remote working option during the current situation

No Relocation Assistance Offered
# 135220 - Taguig, National Capital Region (NCR), Philippines

About Colgate Palmolive

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be! Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success. If you are interested to work for a company that lives by their values, then give your career a reason to smile...every single day.

Job Summary

Job purpose The main purpose of the Customer Development Manager (eCommerce) is to help develop the business with our main eCommerce accounts. You will manage the business relationship with an European eCommerce Pure Play retailer to (1) secure customer support for Hill's brands, and (2) develop, negotiate and implement JBPs including forecasting and monitoring of agreed objectives. Reporting lines – Reporting to: Digital Commerce Team Leader • Works with cross-functional teams In short: You are an experienced sales person, have a proven track record and are looking for a challenge in a new growing team. You are service-oriented: you don't work for yourself, but for our team and our customer. You enjoy the idea of 'building relationships', and negotiating with/ selling to customers. Besides that, you have a pragmatic way of working and are not afraid to 'get your hands dirty'. You are financially proficient and excellent at setting prices, terms and conditions for prospective clients.


What you will do
· Driving customer-specific Net Sales & Digital Commerce KPIs
· Proactively creates, executes and analyzes demand generating initiatives for the customers handled
· Prepares and negotiates terms and conditions, promotions, and other similar initiatives
· Identifies win-win opportunities to grow our business such as but not limited to (brand share driving initiatives, go-tomarket simplification, cost-saving analysis, etc)
· Initiates sharing sessions to highlight best practices and bring opportunities to the table to find sustainable solutions
· Performs other duties as assigned
· Complies with all policies and standards

Required Qualifications
· Bachelor's Degree BS/BA Degree or Equivalent
· At least 2 years Consumer Goods / Customer Management of Key Accounts (FMCG industry is an advantage)
· Outstanding Negotiator: seeks to discover common ground, identify vital interests, and understand customer and key internal stakeholder's underlying priorities
· Analytical and always seeks to develop win-win solutions for Colgate-Palmolive and its clients
· Business-savvy, strong field execution and high-level customer and trade understanding
· Works effectively across functions, channels, and categories to align priorities, solve problems, optimize resources, and drive effective execution
· Strong verbal and written communication skills; ability to communicate in a clear, focused, persuasive manner
· Digitally savvy and curious, understands the dynamics of eCommerce
· Agile mindset, able & willing to constantly adapt to changing realities; Able to work under pressure and within a limited time frame
· Fluent English speaker, additional languages are certainly a plus
· Leadership Skills; Minimum super vision required
· Computer literate in MS Office and Google Suite
· Results-driven

Preferred Qualifications
· At least 2 years eCommerce Experience

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Job Segment: Manager, Management, Customer Service