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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Credit to Cash Officer

Travel Required?:  Travel - up to 10% of time
Date:  Jul 10, 2024

No Relocation Assistance Offered
# 160766 - Taguig, National Capital Region (NCR), Philippines

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!


I. Core Responsibilities
The core responsibility is to manage the credit to cash process of the customers including but not limited to credit management, overseeing collection & cash application and reconciliation of customer disputes.
● Credit management – includes review of customers’ credit risk, provides risk rating, evaluates and releases blocked orders and evaluates the credit limit to be given to customers.
● Collection & Cash application – coordinates with the collectors and payment processors to ensure that all due invoices are collected and processed in a timely manner
● Review and clearing of Customer disputes
   o Validates all trade programs deductions of direct customers and claims of distributors to ensure compliance with the required documentation and approvals
   o Reconciles distributor claims and customer deductions with Customer Development team and Customer Service & Logistics team to ensure timely validation and resolution
   o Coordinates with CDT Finance team to match the customer deductions against accruals
● Supervises customers’ subsidiary ledger and ensures that customer balances are updated based on the agreed objectives and KPIs.
● Prepares monthly AR analysis and reports


II. Key Internal And External Customers
Internal: Customer Development Team, Customer Service and Logistics
External: Customers, Third Party Services & Logistics Provider, Third Party Warehouse Provider


III. Leadership/Supervision
Supervise the Credit Processor and Collector (outsourced staff)


IV. Education and Functional Experience Required:
 Bachelor’s Degree or equivalent experience in Accountancy or related course
Preferred: Certified Public Accountant & Experience in Audit Firm an advantage
Minimum: At least 3 years related work experience


V. Skills, competencies and level of required supervision:

● Interpersonal skills
● Excellent oral and written communication skills
● High proficiency in MS Office Applications (Word, Excel, Powerpoint)
● Easily adapts to new system (Experience using SAP an advantage)
● Good analytical skills and detail-oriented
● Time management
● Can work under pressure and/or for extended hours especially during month-end or budget season

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.


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