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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Logistics Coordinator

Travel Required?:  Travel - up to 10% of time
Date:  May 16, 2024

No Relocation Assistance Offered
# 160132 - Sydney, New South Wales, Australia


About Us: Hill’s Pet Nutrition - A Colgate-Palmolive Company

We are not just a company; we’re a global family that dreams big! We are Hill’s - an innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are crafting a world where pets thrive through top-notch nutrition where their pet parents smile with glee. 


Our Purpose? Transforming the lives of millions of pets through groundbreaking innovation, outstanding nutrition, and committed people.


Our culture? Built from valuing diversity, sustainability and inclusion which is rooted in our core values of being Caring, Courageous  and Inclusive. Employees are rewarded by rich career development and experiences.


The Role - Logistics Coordinator (15 month fixed-term contract)


This is a key role split into two parts.


The first half will see you take ownership of our customer experience by ensuring that they receive the stock they want when they need it. You will improve their experience through great communication and reduce costs through efficient processing of orders and logistics planning.


The second half of the contract is where you use the experience you have gained and take over testing for a new S4Hana system implementation. You will work through the key processes and help to identify system improvements. 


The main responsibilities of the role are:

Ownership of the order fulfillment process from processing through to delivery and will keep customers updated with the progress of their orders

Increase truck utilisation and order picking efficiencies

Working with our Logistics Providers to ensure that customers orders are on time and in full

Identifying improvement opportunities in the delivery process

Managing customer claims

Supporting the SAP upgrade through testing current processes and incorporating new ways of working where appropriate


This position is based in the Sydney office and is great opportunity within a global organisation


The ideal candidate has the following skills

  • Strong communication skills
  • Able to build good working relationships
  • Customer focus
  • Excellent planning and organisational skills
  • Great attention to detail


What you’ll need

  • Bachelor Degree in Business, Marketing, Science or a similar field is preferred
  • 3 years experience in a similar customer service role
  • Experience working with SAP


If you think you are the ideal candidate for this position, apply now

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.


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