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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Territory Manager- North West

Travel Required?:  Travel - 75% of time or more
Date:  Sep 15, 2021
Partial remote working option

No Relocation Assistance Offered
# 113443 - Surrey, England, United Kingdom

Location: North West (Lancashire, Greater Manchester, West Yorkshire)

Reporting to: Field Sales Manager


Why Work For Colgate Palmolive:


  • The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.

  • The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.

  • The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.

  • The Colgate Values: Caring, global teamwork and continuous improvement are integral to how we operate every day


Job Purpose

Provide a direct interface with veterinary professionals at practice level to ensure the highest levels of veterinary endorsement and brand awareness for Hill’s Pet Nutrition and its brands. Help the clinics make purchase decisions by communicating persuasively. It is their responsibility to communicate the technical superiority, practical application and commercial benefits of Hill’s products in order to drive profitable sales, increased distribution and recommendation in veterinary practices in their assigned region.


Main Responsibilities

  • Build strong relationships with Key stakeholders in Clinics in order to become Trusted Advisor around Nutrition (Technical, CPD, Retail Execution and Margin Management).

  • Use Questioning techniques to Identify Needs and Understand the Clinics business.  Then work collaboratively with them to develop Solutions which they own to deliver a better Pet Owner experience and ultimately drive their business.

  • Develop and maintain high standards of knowledge in small animal nutrition and Hill’s business initiatives through training, self-study and market evaluation.

  • Deliver information on Hill’s products and services through excellent written and oral communication/presentation skills that is aligned with the Clinics Needs and Business Strategy. 

  • Plan activities to maximize contact with practices showing most potential for development of their nutrition business

  • Implement prescribed sales and marketing activities for Hill’s, to ensure:

  • Position entire Portfolio of Hill’s existing products and services to get awareness and endorsement by the veterinary profession 

  • Increase distribution on existing product lines

  • Rapid acceptance, endorsement and distribution of new products

  • Establishment of shelf space at least equivalent to the share of Hill’s products within each clinic

  • Change behaviours in clinics by establishing practice protocols in key Disease and Wellness categories 

  • Retail execution by merchandising Hill’s range to make it easy for Owners to purchase

  • Analyse your Clinics, Territory and Key Categories using Internal Reports & Systems to Devise coherent Strategies and to ensure efficient use of time and resources.

  • Represent Hill’s and interact with Attendees at meetings/conferences e.g. Clinical Societies, VICAS, IVNA, etc and Regional Meetings, Client Meetings and Practice Open Days.

  • Share Best Practice with Colleagues & Management.  Keep abreast of trends in the veterinary profession and of competitive activity and report on new activity to centre. 

  • Maintain accurate records (Notes, Tasks & Contacts) on all Clinics in the territory using the Hill’s CRM system before, during and after each call.  Ensure all admin is completed on a timely basis.

  • Manage an agreed territory budget to spend on advertising and promotion to support initiatives that deliver growth

  • Complete all mandated and ad hoc training programmes within targeted deadlines.


Personal Attributes

  • Education/ Experience Requirements

  • Relevant direct sales experience in veterinary industry, pharmaceutical or nutrition company or other related industries

  • Minimum 1 year of commercial experience

  • Proficient computer skills in Microsoft Office, and ability to learn company specific programmes

  • Full and valid driver’s license required


Leadership Competencies

  • Communicate Effectively

  • Results Orientated

  • Planning/Priority Setting

  • Teamwork and Collaboration

  • Consumer/Customer focused

  • Relationship Building

  • Self-Awareness and Personal Impact

  • Gives & Seeks Feedback

  • Commercial acumen


Personal Profile


  • Confident, ambitious self-starter

  • Ability to work with own initiative

  • Analytical Problem solver

  • Open-minded and curious with good Questioning Techniques.

  • Goal orientated and results driven

  • Enthusiastic and energetic with determination to succeed

  • Resilient – not put off by setbacks


Travel Requirements 

  • Expected percentage of travel: Up to 85%

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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