Job Title:  Professional Consulting Veterinarian

No Relocation Assistance Offered
Job Number #164242 - Surrey, England, United Kingdom

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Location: Home-based within Greater London 
Travel: 50%, primarily within the South East of the UK but also occasionally to include the larger UK
Reporting to: Associate Manager, Professional & Veterinary Affairs
 
Why Work For Hill's Pet Nutrition:
The Hill's Pet Nutrition Values: To help enrich and lengthen the special relationships between people and their pets.
The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.
The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.
The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.

Job Purpose:
The PCV is a varied and flexible role providing both technical support to veterinary customers and commercial support to regional sales and marketing teams.

You will be responsible for helping drive veterinary nutrition growth through relationship building and influence of veterinary specialists, key thought leaders, healthcare teams and veterinary students, increasing awareness, recommendation and sales of Hill’s products.

You will ensure the highest levels of customer service and nutritional expertise in order to build trust and respect within the veterinary industry, delivering information on Hill’s products to specialists and other veterinary clinic accounts to drive their endorsement. 

The position serves as a technical liaison, consulting, coaching and training Territory Managers primarily in the Greater London & South East of the UK sales region, but occasionally to the wider UK and Ireland commercial team.

What you will do

• Provide technical nutritional support to veterinary customers through telephone and digital support, including emails and professional-audience social media platforms, as part of the Hill’s Veterinary Consult Service, 1-2 days per week (with occasional increase to accommodate rota coverage). Time dedicated to this task may flex based on business needs and other personnel. The successful candidate for this role will be happy to accommodate more time spent in field activities when required. 
• In partnership with our customer development team, develop and grow relationships with key opportunity customers, including key thought leaders, referral centres, and corporate veterinary practices in the region. Drive nutritional and brand awareness and engagement via core strategies including WSAVA’s 5VA elements and nutritional seminars to support commercial objectives.
• Provide face to face and virtual coaching, training, support and mentoring to Territory Managers in the Greater London & South East of the UK  sales region on technical nutritional skills, product knowledge, and veterinary practice development and relations. Participate in joint call days to veterinary practices and provide training for in-clinic seminar delivery. 
• Provide professional support to veterinary schools in the Greater London & South East of the UK  region, including seminars, virtual learning and engagement activities, and other ways to drive nutritional engagement and Hill’s brand awareness among future veterinary professionals. Recruit and manage the student reps in covered universities.
• Provide professional support at regional veterinary meetings and congresses as requested by the (Associate) Veterinary Affairs Manager(s). 
• Provide support in developing and checking technical accuracy of marketing and educational materials as requested by the (Associate) Veterinary Affairs Manager(s). 
• Deliver information on Hill’s products and services through excellent written and oral communication and presentation skills.
• Maintain the highest professional and ethical standards whilst representing the company.

Who you are

• Excellent English language communication skills (written, verbal and presentation) and ability to tailor key messages to audience 
• Must be able to work independently, manage a demanding schedule with some irregular hours and manage travel within region to deliver internal and external customer visits/training; some overnight and weekend travel required
• Proactive and creative - ability to make sound decisions under conditions of uncertainty or complexity; ability to generate new ideas and ways of working to drive business goals
• Proficient in the use of digital tools, such as Google Docs, Sheets and Slides, as well as some proficiency with social media engagement

What you have

• Planning/Priority Setting
• Teamwork and Collaboration
• Consumer/Customer Focused
• Relationship Building

Education & Experience

• Graduate degree in veterinary medicine
• RCVS registered and clinically competent
• 3+ years of small animal clinical practice experience
• Basic understanding of business terminology; good analytical skills
• Strong work ethic; professional appearance and approach; high integrity
• Self-motivated and highly competitive
• Passion for pets and nutrition
• Drive to grow and build the business, through direct key thought leader relationships and supporting the account base of the region’s sales team

Key Challenges

• To identify and implement strategies for improving and promoting veterinary recommendation of dietetic and wellness nutrition in a time-poor veterinary workforce, where sales of nutritional products may not be seen as a priority. 
• Juggling a highly varied workload, prioritising areas of most commercial importance, whilst being creative in providing time-saving solutions to ensure continued widespread support.
• Pitching conversations, presentations and technical materials and information at an appropriate level, whilst effectively communicating Hill's evidence-based nutrition and research, maintaining engagement and professionalism, without disparaging competitor products.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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