Job Title:  Customer Development Manager

No Relocation Assistance Offered
# 163428 - Surrey, England, United Kingdom

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

Location:                Woking, UK
Reporting to:          Director, Customer Development
 
 
Job Purpose

To achieve budgeted sales, profit growth, and market share, while improving operational and strategic partnerships between Colgate-Palmolive and the customer, within a balanced and mutually beneficial business model.

What you will do:

External: 

• Demonstrate a clear understanding of the customer strategy, their shopper and how CP can optimise their brands and strategic intents within this environment.
• Negotiate and deliver an annual JBP, delivering mutual sales & margin growth. 
• Demonstrate commercial acumen in interrogating the business, in order to swiftly identify issues and opportunities for resolution/optimisation and target achievement.
• To build strong external networks, in order to improve customer engagement, gain a broader comprehension of the customer and be the first to identify new business solutions

Internal: 

• To deliver monthly, quarterly and annual net sales/margin/profit targets by developing tailored commercial plans & actively implementing them via a Joint Business Plan. 
• To build strong internal networks in order to raise the profile, & build business focus and support for the customer.
• Align with multiple functional collaborators to identify, develop and implement appropriate strategies to accelerate profitable growth.
• Forecast volume/sales/investment through effective 5P planning and clear identification of risks and opportunities on a monthly cycle.
• To proactively tackle business development projects within the customer development function, to drive and influence the broader CP business.

 
Key proficiencies

• Analysis & decision making 
• Influence & Negotiation
• Shopper/Customer Focus
• Results Orientation
• Self Awareness & Personal Impact
• Strategy & Vision
• Promote Collaboration
• Leading Change

Key Opportunities:

• Demonstrate the appropriate level of creativity, whilst ensuring business decisions are mutually profitable and balanced for both parties. 
• Providing clarity to key collaborators on how you intend to deliver joint value creation for both Colgate Palmolive & your customer.

Who you are:
A commercially astute individual, with the ability to build strong business relationships whilst developing and implementing creative, sustainable, mutually profitable business solutions.
A bright, ambitious character, with strategic capabilities, able to influence and negotiate both internally and externally, galvanize the immediate CDT, & with clear dedication to delivering business results in a timely manner.

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

 #LI-Hybrid