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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Development Intern- 12 Month FTC

Travel Required?:  No Travel
Date:  Mar 14, 2023

No Relocation Assistance Offered
# 152051 - Surrey, England, United Kingdom

Location: Guildford, UK

Reporting to: National Sales Manager

Start date: October 2023 


Now there is a fantastic opportunity for a purpose driven Customer Development Intern and Pet Lover to join our Hill’sTeam. Could this be you?


We are Hill’s - an innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are part of Colgate-Palmolive, a leading global consumer products company with a portfolio in Oral Care, Personal Care, Home Care and Pet Nutrition.


At Hill's we have a purpose! Every day around the world, we transform the lives of millions of pets through groundbreaking innovation, outstanding nutrition, and committed people.


Our strong culture of diversity, sustainability and inclusion is rooted in our core values of Caring, Global Collaboration and Continuous Improvement. Employees are rewarded by rich career development and experiences.


We pride ourselves on our work life balance, our focus on delivering high ethical standards and our dedication to developing our employees.


This internship is designed in providing you with an experience working in a fast-paced, industry leading pet-food manufacturer. You will be a key player supporting In the role you will be a key player supporting the Pets at Home, Jollyes, Wholesalers and eCommerce Customer Development Teams with their responsibilities to deliver Share, Net Sales, Volume, Gross to net and margin targets. You will become a critical player in the team to create business recommendations from insights, strengthen the relationship with our customer and achieve our objectives.



Main Responsibilities


  • Provide key analysis and insights from sales analytics back to the Hill's team and customers.
  • Building Internal & external relationships, networks within the retailers, driving engagement and optimising business plans. You will also be the key point of contact for the customers and become a product expert.
  • Provide general support to the wider Customer Development team, for example:
    • Provide weekly analysis and insights to the Customer Development  team from diverse sources including but not limited to: Retailer Data, Retailer Websites, Brandview,  Internal Sales Information Reporting
    • Provide ROI analysis for promotions & events run with Retailers and provide future recommendations 
    • Identify gaps across the 6Ps+A and make recommendations to close them
    • Assist with Account  Admin e.g. Invoices, New Line Forms, Promotional Nominations, Price Files



  • Attend internal meetings as and when required

  • Excellent communication to lead and manage ad hoc projects across the team

  • Attend customer meetings as and when required 

  • Working cross functionally with CD, Marketing, Finance, customer service & logistic teams to deliver growth

  • Attend Trade Shows and key Consumer shows as and when required


Key Competencies

Personal Attributes

In priority order:

  • Self-awareness & Personal Impact

  • Consumer/Customer Focus

  • Analytical/Decision Making

  • Communicate Effectively

  • Promote Teamwork



  • Strong organizational skills

  • Strong communication skills

  • Strong analytical skills; Competent in Excel & PowerPoint  (Pivot Tables, VLookups etc.,)

  • Ability to challenge the status quo


Essential Competencies:

  • Impeccable communication skills

  • Achieve results through appropriate setting of priorities, planning and organisation

  • Ability to work as part of team as well as on own initiative

  • Effective interpersonal style, including the ability to communicate effectively with both internal & external agencies / customers

  • Self-motivated, self-reliant, proactive with a “can do” attitude


Travel Requirements

  • May be required to visit customers or attend events across the UK with Science Plan brand marketing team


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.