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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Quality and Safety Manager,China Skin Health

Travel Required?:  Travel - up to 10% of time
Date:  08-Sep-2021
No remote working option

Relocation Assistance Offered Within Country
# 108874 - Shanghai, Shanghai, China

Job Summary:

Our company welcomes applications to the Quality and Safety Manager, China Skin Health role. This position is responsible for maintaining and improving the implementation of Quality systems for Skin Health products, and additional Personal Care products over time, in China.  The position reports to the Worldwide Director, Personal Care Quality, with a matrix reporting structure to the Director, Quality and Technical Services, PCP and OC, APAC.   The position is located in Shanghai. The ideal candidate will have a strong background in consumer products manufacturing and quality systems, undertake corresponding product quality and safety management and product release duties, especially CFDA cosmetic requirements.


Principal Duties and Responsibilities:

Act as “Quality Safety Responsible Person” for China Skin Health business:

  • Release product in China based on CoAs

  • Monitor and release over-labelling process

  • Ensure maintenance all required documentation such as project timelines, Tech Transfer checklists, proof of benefits, claims support and collaborative tools

  • Document  Quality procedures for China Skin Health business, based on CP SOPs but adapted to Skin Health business model

  • Provide training to relevant personnel on Quality procedures for China Skin Health business

  • Utilize risk assessment process to manage non-conformances and exceptions to the Quality standards and systems and escalate where appropriate 

  • Be accountable for traceability of domestic product, working with Supply Chain and 3PL provider (includes annual Mock Recovery Audit process with 3PL and distributors)

  • Collaborate in product returns, product damage and salvage process

  • Monitor China consumer complaints for Skin Health & Personal Care products and work with appropriate functions (ex. Supply Chain, R&D, PharmacoVigilance) to resolve issues and to assure the reporting and feedback of product adverse reactions

  • Ensure Quality organization and system complies with local regulatory requirements for  China Skin Health businesses and other Personal Care businesses as required, such as local criteria and test methods for micro, stability and other quality requirements

  • Monitor Quality Key Performance Indicators (KPIs) for China Skin Health, and identify areas of improvement and best practices

  • Assess the effectiveness of the Quality System

  • Provide support to the commercial teams and supply chain sites for external audits

  • Responsible for arranging product inspection and related inspection progress follow-up, including related report management

Interact with CFDA as required; responsible for responding to questions raised by the health supervision department, and timely feedback of information


Education and Experience:

  • Bachelor’s or Master’s Degree in Chemistry, Biology, Biochemistry, Biotechnology, Chemical Engineering, or related fields.

  • A minimum of 7+ years experience in production or quality and safety management in cosmetic products. 

Preferred Qualifications

  • Have cosmetic quality and safety related professional knowledge

  • Experience with the  product delivery process and understanding the impact of cost, safety, consumer habits, launch deadlines, etc.

  • Ability to leverage external connections (suppliers, laboratories, etc.)

  • Cross-functional collaboration skills to achieve project goals

  • Experience with Chinese cosmetic product quality and safety requirements (CFDA)

  • Strong oral and written communication skills



  • Chinese/English: Effective and fluent oral and written communication skills



Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.  

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education programme, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love programme please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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