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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Associate Manager - Customer Finance Services

Travel Required?:  Travel - 25% of time
Date:  Jan 12, 2022
Remote working option during the current situation

No Relocation Assistance Offered
# 120040 - Selangor, Selangor, Malaysia

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be!

Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

The Associate Manager - Customer Finance Services will be responsible for reporting & analytics, coordinating resolution of customer financial issues and providing information for rebates / customer promotional planning. Responsibilities include, but are not limited to distributor growth bonus calculation and promotion validation documentation, trade rebate entry and preparation of GtN summary reporting, coordination (with Customer Development and CBS) of timely local responses to AR deduction or Customer Audit Claim issues, coordination of timely local responses to unauthorized Customer Return issues, and order blocking.


What you will do

Forecasts & Reportings :

Lead monthly Commercial Business Planning process

Elaborate and communicate sales quarterly targets

Provide Local Team with reports highlighting how the team is progressing vs targets

Drive ROI (Return on Investment) mindset and develop analysis for the team on main promo mechanics

Provide Sales team with all necessary analysis for customer’s yearly negotiations


Gross to Net (Rebates) accuracy and completeness :

Ensure GTN accuracy by mastering promotions information flow from Rebate accrual creation to settlement

Understand flow of information and approval need from CBP (sales planning tool) to SAP

Make sure that Temporary Price Reductions (TPR) are in accordance with price strategy

TPRs and EDLP (Everyday Low Price) discounts are entered into SAP on a daily basis

Make sure that approvals are obtained for relevant price reduction

Manage pricing conditions in SAP (contracts)

Monthly reporting of GTN by customer’s account and nature of discount

Maintain close partnership and communication with Sales team and General manager

Attend sales meetings


Monthly Closing :

Check completeness of rebates for GTN, adjust with manual rebates where needed

Check completeness of invoicing with Shared Service Center

Complete monthly SOX testing requirements

Close Sales in SAP PA - analytical accounting

Reconciliations of balance sheet and income statement G/L accounts

Performs other duties as assigned

Complies with all policies and standards


Required Qualifications

  • Bachelor's Degree Accounting or professional accounting qualifications (ACCA/CPA)
  • Minimum five years of work experience in FP&A, Budget Planning, Planning analysis, Commercial Finance, Financial Analysis or related field
  • Proven experience as a business partner to the commercial functions (Sales/Marketing) due to overall business understanding & perspective.
  • Capable of delivering high quality and accurate work while respecting short lead times due to strong planning & priority setting
  • Ownership & initiative to drive and ensure optimal business tracking & understanding throughout the company
  • Proven strategic and analytical thinking capability
  • Self-starter who can work well both independently and across multi-level stakeholder group 



Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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