Job Description

Colgate-Palmolive's Skin Health group is a place for your career to thrive! We offer opportunity, challenge, and a great team of driven and dynamic individuals. Encompassing the innovative skincare brands of PCA SKIN, EltaMD, and Filorga, we are a fast-paced, agile organization dedicated to providing skin care solutions that are backed by science.

For more than 30 years. PCA SKIN® has been and continues to be a trusted innovator in the development of highly effective professional treatments and daily care products. Our vision is to improve people’s lives by providing results-oriented skin care solutions that are backed by science for the health of your unique skin.

EltaMD made the journey to the US in 1988. Backed by science and a deep medical heritage, what started as a little Swiss secret quickly became the trusted choice for wound care and healing products by hospitals and physicians around the world. In 2007, we expanded from healing skin to include protecting skin with the launch of our cosmetically elegant line of sunscreens. Today, we are the number one trusted, recommended and personally used professional sunscreen by Dermatologists in the US.

Filorga was the 1st French aesthetic medicine laboratory founded in 1978. The brand has expanded its expertise in aesthetic medicine by providing to the general public a range of revolutionary cosmetic products formulated with NCEF, a unique compound encapsulating in topical application the same ingredients used in injections. More than fifty cosmetic products have become available over time, all of which share the same principle: to combine optimal and clinically proven effectiveness with sensorial textures and premium packaging.

Our brands are professionally recommended all over the world.

We are part of the Colgate-Palmolive family, which provides our team with domestic and global career growth opportunities in all departments. Our rich benefits includes giving employees access to our amazing skin care products!
Information at a Glance
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Job Title:  Inside Sales Supervisor
Travel Required?:  Travel - up to 10% of time
Posting Start Date:  2/18/26
Hybrid

No Relocation Assistance Offered
Job Number #171707 - Scottsdale, Arizona, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

CP Skin Health Group is a place for your career to thrive!  We offer opportunity, challenge, and a great team of driven and dynamic individuals.  Encompassing the innovative skincare brands of PCA SKIN, EltaMD, and Filorga, CP Skin Health Group is a fast-paced, agile organization dedicated to providing skin care solutions that are backed by science.

 

CP Skin Health Group is a part of the Colgate-Palmolive family, which provides our team with domestic and global career growth opportunities in all departments.  Our rich benefits package includes medical, dental, vision, matching 401K, company-paid disability and more. Plus our employees have access to our amazing skin care products!

 

We are seeking an Inside Sales Supervisor to drive growth and success by executing effective strategies and initiatives within our inside sales team. The Inside Sales Supervisor is responsible for leading, coaching, motivating, and managing a team of inside sales employees in an inside sales environment. This role focuses on driving performance to meet and exceed sales quotas through effective coaching, process optimization, and strategic planning. The Inside Sales Supervisor is responsible for the daily tactical leadership of the team, and ensures that strategy is executed on the floor. This role focuses on real-time call queue management, high-frequency coaching, and ensuring the team meets daily activity metrics to drive PCA Skin and EltaMD brand growth.

 

This role is required to be in the Scottsdale office 4 days a week, Monday through Thursdays.  There is an option to work from home on Friday, although some Fridays in office may be required.  Start and end times may vary based on team coverage.

 

What You Will Do:

  • Daily Floor Management: Monitor live call queues and CRM activity to ensure immediate response times and optimal coverage during peak hours.

  • Performance Coaching: Conduct weekly 1-on-1 "side-by-side" coaching sessions with reps to improve sales process adherence, objection handling, and closing techniques. Follow the coaching process.

  • Workflow Coordination: Distribute daily lead lists and marketing-generated leads to the team, ensuring equitable distribution and timely follow-up.

  • Quality Assurance (QA): Perform regular call monitoring and scoring based on established KPIs to ensure a premium customer experience and clinical accuracy.

  • Onboarding Execution: Facilitate the "day-to-day" training for new hires, including system navigation (CRM/Phone system), product knowledge basics, and internal sales processes.

  • Tactical Problem Solving: Act as the first point of contact for reps regarding system glitches, shipping errors, or immediate customer disputes before they are escalated to the Senior Manager.

  • Customer Escalations: Ensure all assigned customer escalations are addressed in a timely and professional manner within 48 hours.

  • Contest Coordination: Execute and track the results of the sales contests designed by the Senior Manager, providing daily "leaderboard" updates to keep energy high.

  • Data Entry & Reporting: Compile daily and weekly activity reports (dials, talk time, and orders processed) for review by the Senior Manager.

  • Time & Attendance: Review daily punch-ins/outs and manage shift schedules to ensure the department is fully staffed during core business hours.

 

Required Qualifications:

  • Bachelor's degree

  • 3+ years of progressive experience in sales

  • 1+ year of lead or supervisory experience or demonstrated experience mentoring peers

  • Proven track record of meeting and exceeding team sales quotas in a B2B environment

 

Preferred Qualifications: 

  • Expertise in Telephonic systems ( Five9, Call Shaper, Nice In Contact / Verizon , Textel), CRM software (ideally Salesforce or similar platform) and strong familiarity with work productivity tools (e.g., Outreach, Google Workspace, SAP)
  • Licensed Aesthetician or experience in skincare industry

  • Exceptional communication (written and verbal), presentation, and interpersonal skills

  • Strong analytical skills with the ability to interpret data and use it to drive coaching and strategic decisions

  • High level of emotional intelligence, enabling effective conflict resolution and personalized coaching

  • A passion for training and developing early-in-career sales talent


Compensation and Benefits
Salary Range $86,000.00 - $107,500.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

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