Job Title:  Customer Development Manager

No Relocation Assistance Offered
# 160187 - Santo Domingo, Distrito Nacional (Santo Domingo), Dominican Republic

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

Job Summary

Responsible for conducting a sales executive team working through a set of middlemen to achieve targeted numerical distribution, in a cost-efficient way; while ensuring the right 5-P execution at point of sale to dominate the retail environment, while  developing an excellent business relationship between CP and the customers. Should provide feedback that allows a quick review of competitive tactics, assuming a position that assures a sustainable financial growth for the company.

The CDM works in partnership with the middlemen to examine what is happening in the demand chain, anticipating and analyzing problems and opportunities, and recommending solutions for stimulating profitable volume growth.


Essential Functions:

• Ensure his/her team achieves sales, distribution growth targets. 
• Develops a business plan for middlemen which will address Colgate goals ,consumer and trade needs based on level of engagement and trade service capabilities while monitoring sales, distribution and retailer middlemen performance, Gross to Net and working capital and taking action to improve.
• Ensure appropriate levels of inventory at all times versus sell-outs.
• Identifies appropriate customer service levels and the appropriate structure to deliver sufficient operational coverage.
• Ensures that 5P tactics and demand marketing initiatives are executed with excellence at the point of sale by the wholesalers.
• Ensures winning at the shelf is a top priority for the team and focuses on the execution and delivery of the right assortment by the distributor.
• Provides regular communication and analysis of results to middlemen managers and field sales team ( Sales Reps and Merchandisers).
• Provides training and coaching to ensure that the middlemen sales force has the tools, skills and expertise to deliver results.
• Establishes priorities and KPI’s for measuring distributor’s execution against plan.
• Provides training and coaching to ensure that the distributor sales force has the tools, skills and expertise to deliver results.
• Ensures that the distributor sales force has the tools, skills and expertise to deliver results.

Experience:

• At least 4 years  Working experience in similar positions.
• Bachelor’s Degree Business administration, engineering, marketing.
• At least 3 Years proven experience in managing distributors and knowledge of the CARICOM markets.
• Experience in managing people and service providers is a competitive advantage

Knowledge Skills & Abilities

• Strong Excel, PowerPoint, Google Sheets and Google Slides skills
• Proficiency in English
• Ability to understand Syndicated data.
• Ability to understand a customer P&L.

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

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