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A part of Colgate-Palmolive since 2006, we made our mark making natural products like toothpaste and deodorant. But what is most important to us? We work to make positive change by doing good and you’ll see that focus in our products, our partnerships, and our people.

We strive to make products that are good for us and good for the planet. We are experts at combining scientific know-how with naturally derived and sourced ingredients to make products that really work.

We donate 10% of our profits to nonprofits addressing issues facing our health, our environment and our kids. Our employees are encouraged to use 5% of their paid time volunteering in their local community. And as a Certified B corporation we are held to the highest social and environmental standards. So you know if we say something is important, we're doing something about it.

A career at Tom’s is one that encourages teamwork, flexibility, and big ideas that help us do better. As a part of the Colgate-Palmolive family, we offer great opportunities for people looking for global experience through work that is challenging and always rewarding.

Job Title:  Quality Manager

Travel Required?:  Travel - up to 10% of time
Date:  Sep 16, 2022
No remote working option

No Relocation Assistance Offered
# 142341 - Sanford, Maine, United States

Do you want to be part of a team that is building a future to smile about? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions? If this is how you see your career, Colgate and Tom’s of Maine is the place to be!


Our dependable brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brands fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every single day

The Tom’s of Maine Quality Manager will lead the Sanford team in the execution of all Quality Systems in the plant and ensure that all Tom’s of Maine products are safe, efficacious and meet sustainability goals.


The Quality Manager is a facility management leadership role, reporting to the Director of North America Oral Care Quality.



  • Define, implement and execute the site specific Quality Plan, including Quality Management strategies and policies with the goal of protecting the business, reducing variation and waste and growing the business.

  • Ensure site compliance with Colgate’s Global Quality Standards, current Good Manufacturing Practices (cGMPs) and local Regulatory requirements

  • Interface with Company Regulatory and Legal Departments to address local regulatory issues and to communicate with local regulatory agencies.

  • Has highest ranking site-wide accountability for the robustness of key Quality Systems including but not limited to Incoming Component & Finished Product Inspection & Release, Validation, Corrective & Preventive Actions, Change Control, Internal Audits, Laboratory Management and Documentation Management.

  • Lead the site-wide quality/compliance inspections from regulatory agencies as applicable.

  • Accountable for leading (in cooperation with other site Leadership Team members) the development and implementation of action plans to address audit findings from external quality/compliance audits and internal Colgate cGMP audits.

  • Leverages audit results and other data-based Key Performance Indicators (KPIs) to identify and drive continuous improvement opportunities and reduce variation and waste.

  • Accountable for the site-wide consumer satisfaction programs such as Consumer Complaint Tracking & Reduction and the On-Shelf-Quality Program.

  • Ensure the onboarding and safety training of lab technicians that will be working on or around the Process Safety Management (PSM) covered processes to obtain quality and micro samples.

  • Is primary accountability for all Performance Management and Coaching / Feedback activities for all members of the Quality Organization at the site.

  • Is a key member of the Site Leadership Team, and ensures that the Quality Organization effectively contributes to key business building activities such as customer service, cost savings and Technology Transfer

  • Ensures that appropriate Statistical Process Control (SPC) tools are effectively used in key site processes to drive continuous improvement.

  • Measure Divisional KPIs and report progress to Senior Management.


Required Qualifications:

  • Bachelor's Degree (or equivalent university degree) in Chemistry, Microbiology, Biochemistry, Engineering or related field.

  • At least 10 years of experience in Quality, Supply Chain or Research & Development 

  • At least 5 years of experience in a Manufacturing/Plant Operations environment 

  • At least 5 years of experience conducting and facilitating effective Failure Investigations, Corrective and Preventive Action, Notices of Deviation and Management of Change Documentation 


Preferred Qualifications:

  • At least 5 years of experience in a regulated industry i.e. FDA, EPA or OSHA 

  • Direct experience with active participation in an FDA or other regulatory agency inspection of a site is required. 

  • Experience in a leadership position for hosting an FDA or other regulatory agency inspection is highly desired. 

  • 2 years using statistical tools such as Minitab, SPC 

  • 5 years of supervision experience 

  • 2 years of experience in a Technology Transfer role 

  • Experience using SAP or other plant-related computer systems

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.



Salary Range $107,760 - $158,445 USD


Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.

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