Share this Job

 Site upgrade in progress. You will not be able to apply at this time. Please be patient and check back with us later.

A part of Colgate-Palmolive since 2006, we made our mark making natural products like toothpaste and deodorant. But what is most important to us? We work to make positive change by doing good and you’ll see that focus in our products, our partnerships, and our people.

We strive to make products that are good for us and good for the planet. We are experts at combining scientific know-how with naturally derived and sourced ingredients to make products that really work.

We donate 10% of our profits to nonprofits addressing issues facing our health, our environment and our kids. Our employees are encouraged to use 5% of their paid time volunteering in their local community. And as a Certified B corporation we are held to the highest social and environmental standards. So you know if we say something is important, we're doing something about it.

A career at Tom’s is one that encourages teamwork, flexibility, and big ideas that help us do better. As a part of the Colgate-Palmolive family, we offer great opportunities for people looking for global experience through work that is challenging and always rewarding.

Job Title:  Micro Lab Supervisor

Travel Required?:  No Travel
Date:  Jan 18, 2023

No Relocation Assistance Offered
# 150124 - Sanford, Maine, United States

Scope of Responsibility:

The Tom's of Maine Micro Lab Supervisor is responsible for developing, implementing, and monitoring the Micro Control programs that ensure all production meets the requirements of QS 023 - Microbiological Control.  The Micro Lab Supervisor is responsible for directing conformance to the corporate microbiology standards, as well as coaching and mentoring site personnel with regard to micro control.  The Micro Lab Supervisor is responsible for building and supporting strategic relationships with local, divisional and global teams in support of the micro control programs.  Supervises the Plant Microbiologist.


Core responsibilities:

  • Develop the on-site microbiological sampling and testing program for water, raw materials, work-in-process (WIP), environmental samples and finished products at the facility, including optimization of C&S procedures.  The plan must be based on QS 023.

  • Oversee Microbiology Laboratory operations including analyst training and qualification, purchasing, CEB planning, tech transfer, scheduling and staffing.  Provide leadership for the Microbiology team.

  • Approve microbiology documentation authorizing product release (data review and approval, and entry into LIMs and/or SAP).

  • Interpret and communicate corporate microbiological program requirements to local teams.  Act as resident subject matter expert for microbiology.

  • Ensure failure investigations and OOS results are properly documented.

  • Provide support to plant in resolving nonconformance issues and identify corrective and preventive actions.

  • Review all change control with microbiological implications (e.g., equipment changes)

  • Ensure the proper validation of local micro test methods, equipment, and personnel.

  • Coach and train plant personnel and laboratory staff with regard to potential micro issues, risk avoidance, hygiene and good housekeeping practices.

  • Support supplier certification process to reduce level of in-plant micro testing.

  • Participate in internal and external audits (contract manufacturers & labs, suppliers, etc.)  Function as part of the plant Quality, CPM, C&S & Water teams.

  • Conduct and report microbiological verification of water systems, C&S procedures, and other quality related operating standards.

  • Devise and execute a program of routine problem resolution and continuous improvement.  

  • Interface with Global & Divisional Quality/Microbiology teams to provide input on programs, procedures and methods, and receive guidance & support on implementation of programs. 

  • Serve as local subject matter expert during external audits by regulatory agencies or other third parties.


Additional responsibilities specific to the role:

Backup lab analyst if needed


Education and Experience:

  • Bachelor of Science degree in Microbiology or related major.  Must include significant coursework in Microbiology (at least four courses).

  • Minimum three to five years’ experience in a GMP environment (Personal Care, Pharmaceutical, Food, Environmental).  This experience should include working in a manufacturing environment both in a lab and with exposure to plant floor micro control programs.

  • Familiarity with and ability to execute GMP compliant failure investigations, CAPA, deviation, and change documentation.



  • Engages Site, Division and Manufacturing and Technology Management as necessary to provide appropriate leadership and resources to ensure full conformance to the Quality and Micro Control Standards.

  • Creates and nurtures practical networks (with Supply Chain, Technology, Legal & Regulatory departments) that foster teamwork and empowerment to strategically manage micro requirements.

  • Communicates information clearly, simply and in a timely manner.  Good written and spoken English required.

  • Demonstrates the ability to apply continuous improvement tools to affect positive change (MSI, CPM, etc.)

  • Understands the linkages and interdependencies between and among supply chain and demand chain KPIs.

  • Ability to work independently with initiative, to set priorities, and to execute multiple tasks within a prescribed time frame.

  • Leadership potential with ability to move to higher management position.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law

Are you interested in working for Tom's of Maine? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Empowering a naturally healthy life – for our family and yours – for over 45 years.  When Tom and Kate Chappell moved to Maine and started making natural personal care products, they were guided by two simple philosophies.  
• First, that it was possible to make effective personal care products that were free from artificial flavors, fragrances, sweeteners, colors and preservatives.
• And second, that businesses should be good corporate citizens working to care for the planet and communities.  These same philosophies guide us to this day.  Tom’s of Maine products – including toothpaste, deodorant, mouthwash, bar soap, body wash, lotions and lip balms – are sold across the United States and Canada.  And because we are so committed to giving back, we donate 10% of our profits to charitable organizations, and our employees can use 5% of their paid time volunteering for causes they are passionate about.  

Tom’s of Maine is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Tom’s of Maine and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter, Instagram and YouTube. 

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Job Segment: Supply Chain, Pharmaceutical Sales, Supply, Law, CAPA, Operations, Sales, Legal, Management