Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Information at a Glance
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Job Title:  Customer Collaboration Analyst
Travel Required?:  No Travel
Posting Start Date:  01/06/2026
Hybrid

No Relocation Assistance Offered
Job Number #173667 - San Salvador, San Salvador, El Salvador

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

About the role

Are you ready to elevate customer experience and drive strategic growth for a global leader like Colgate-Palmolive? As a Customer Collaboration Analyst, you will be the bridge between our Supply Chain team and our most strategic commercial partners.

Your mission will be to build robust, trust-based relationships, driving tailored service, planning, and efficiency initiatives. If you are passionate about transforming data into collaborative logistics solutions and mutual business value, this is the place to make a real impact!

 

Responsibilities

  • Strategic Collaboration: Partner with commercial and logistics teams to design and implement tailored supply chain strategies that reduce costs and boost sales.

  • KPI Ownership: Drive continuous improvement by monitoring and meeting key metrics such as On-Time In-Full (OTIF), On-Shelf Availability (OSA), and incremental sales.

  • Cross-Functional Leadership: Coordinate with Demand Planning, Logistics, Warehousing, and CBS (Colgate Business Services) to optimize order management and eliminate supply chain gaps from origin to the shelf.

  • Data-Driven Planning: Integrate external customer data into our Demand Planning process to enhance inventory accuracy and sales forecasting.

  • Innovation & Digital Mindset: Live the FEED principles (Focused, Empowered, Experimental, Digital) by adopting new digital tools to speed up decision-making and identify growth opportunities.

  • Project Management: Lead and support cross-functional projects tied to business-critical programs like FTG (Funding the Growth) and Reimagine.

 

Required qualifications

  • Bachelor’s degree in Engineering, Business Administration, or related fields.

  • At least 3+ years of experience in Supply Chain or Customer Service and Logistics roles (e.g., Demand Planning, Supply Network Planning, CPFR, or Customer Service Analyst).

  • Proficiency in SAP, Business Intelligence (BI) tools, and Google Suite.

  • Solid understanding of logistics costs, P&L, inventory management, and project management methodologies.

  • Intermediate-Advanced proficiency in English.

 

Preferred qualifications

  • Experience working directly with Grupo Calleja or managing retail/supermarket logistics projects in El Salvador.

  • Strong analytical and critical thinking, active learning mindset, and excellent interpersonal communication.

  • A solid financial and business perspective to identify win-win opportunities.


Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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