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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Developmenet Executive

Travel Required?:  No Travel
Date:  Dec 27, 2021
Remote working option during the current situation

No Relocation Assistance Offered
# 114088 - San Jose, San Jose, Costa Rica

Position objective

Professionally represent the Colgate Palmolive company, managing the relationship with the client based on trust and respect, marketing and developing the 5p’s of the different
product categories, in order to increase sales profitably, improve levels of distribution and their market shares, in accordance with our principles business and maintaining a healthy credit portfolio.


Main Responsibilities

  • Implement the commercial strategies of CP, ensuring the correct execution of the 5p’s in the point of sale, seeking to generate benefits for our clients and CP, understanding proactively meet the needs of our customers and recommend solutions to the different requirements.
  • Achieve sales objectives of the assigned territory with respect to the objective of the channel.
  • Perform the administrative work of the account which includes: requesting credit notes, rebates, or supports thereof, monitoring and maintenance of the current account.
  • Guarantee compliance with the credit policies established by the company.
  • Conduct field visits to monitor competition activities and brief the team business, identify opportunities and transfer them to the sales team for the development of strategies that respond to competitive changes in the market.
  • Maintain proactive communication with the customer to present samples, license plates and stationery needed about new products; inform and implement price changes.
  • Customer Inventory Management, from order taking (where applicable) based on levels inventory of the client, follow-up of the delivery of the same, and subsequently ensure the stocking of products in store, both on the shelf and in displays
  • additional off-shelf.
  • Analyze information generated through statistics to make assertive decisions that benefit the company and the client, such as promotional plans, negotiation and monitoring of
  • Growth Plans, programming and planning of offers for each client, preparation of the Joint Business Plan (JBP).
  • Manage communication with both the client, through periodic meetings such as Top to Top (T2T), business review, negotiation and monitoring of Joint Business Planning, commercial plans and promotional etc .; as with the outsourcing of the company, communicating strategies and negotiations of the client during regular meetings with the merchants and supervisors, following up on the solution of specific problems of the different formats; and finally with CATMAN (where applicable) to ensure the implementation of planning strategies.
  • Monitor the performance of each team member (when applicable) through the process of PM&D (Performance Management and Development). Give advice and timely feedback for the development of its personnel and achievement of business objectives, ensuring that all members of your team are clear about the R&R of their position and promoting teamwork to ensure a motivated team oriented to results.


Basic requirements

  • Bachelor's degree
  • Intermediate English
  • Proficiency in MS Office mainly Excel
  • Sales experience is desirable
  • Work experience in consumer goods companies is desirable
  • Knowledge in Retail Link is desirable

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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