Job Title:  Key Customer Manager

No Relocation Assistance Offered
Job Number #165491 - Roma, Lazio, Italy

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Job Summary

The Key Customer Manager is responsible for managing high level complexity key customers, maintaining a long term relationship with them and maximizing sales opportunities.

 Key Job Responsibilities

• Builds strong and valuable long term relations with all key customer stakeholders: buyers, store managers, distributors, etc.
• Achieves the Company’s goals in terms of sales and distribution for the key customers by partnering effectively with the Retail Execution Team, Consumer experience team, CS&L, Finance to achieve company 
• Develops annual business plans for all key customers according to the Company Strategy, to drive profitably, increases sales, volumes, distribution and market share.
• Provides deep analysis of performance trends and monitors KPIs in order to identify valuable insights to define and implement effective action plans to improve performance. 
• Understands customer’s needs to recommend business solutions.
•  Provides coverage of stores to understand business dynamics.
• Ability to lead autonomously complex customer negotiations

Requirements

• Bachelor/Master’s Degree Required, (Business Administration, Economics or equivalent)
• Previous experience of minimum 4 years in a commercial role (a customer facing relevant experience is considered a plus);
• Strong negotiation skills; Customer orientation/Problem solving attitude in challenging environment
• Highly self-motivated; Excellent interpersonal, communication (written and verbal) and relationship building skills;
• Proven ability in time management, planning/priority setting, and managing budgets
• Proficient computer skills in Microsoft Office (in particular. Excel) and ability to learn company specific tools & programs
• Languages: Italian mother tongue, English fluent
• Valid driver’s license required

Location: Roma or we can also evaluate Bologna or Verona.

VISA NOT SPONSORED  

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Remote