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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Quality Manager

Travel Required?:  Travel - up to 10% of time
Date:  Jan 4, 2023

Relocation Assistance Offered Within Country
# 150884 - Richmond, Indiana, United States

The Quality Manager is responsible for developing, implementing, monitoring and leadership of the Plant Quality & Food Safety Program. This includes training, instruction and execution of methodologies to enable the plant to deliver consistent, safe and effective products. This position will have primary responsibility for ensuring site compliance with Colgate, Hill's, and local and international governmental Regulatory quality-related Cl requirements. This position is the key point of contact for any Governmental and comparable international regulatory inspections. The Quality Manager is a key member of the Site Strategic Team, and ensures that the Quality Organization effectively contributes to key business building activities such as customer service, cost savings, technology transfer and management of change.

What you will do

  • Develop and implement the site specific Quality Systems and Food Safety Plan including Quality Management strategies, direction, and policies with the goal of protecting the business, reducing variation and waste, and growing the business.
  • Ensure compliance with Colgate /Hill’s Quality Standards, Local, Governmental, and International Quality and EOHS Regulatory standards and guidelines and will interface with all agencies to communicate, address, and resolve any issues.
  • Compliance to Low Acid Canned Food regulations and C&S / Environmental performance of the facility.
  • Report KPI’s of Quality systems both internally and externally on a monthly basis or higher frequency as determined by business.
  • Accountable for the robustness of key Quality Systems including but not limited to Incoming Component & Finished Product Inspection & Release, Validation, CAPA, Change Control, Internal Audits, Laboratory Management and Documentation Management.
  • Development and implementation of the site’s Quality Audit program to ensure conformance with standards, quality-related regulatory requirements, cGMP’s, and leads the development and implementation of CI and action plans to address any internal/external quality or food safety audit findings.
  • Managing site’s consumer satisfaction programs such as consumer complaint tracking and reduction of plant controllable complaints
  • Administers all Performance Management and Coaching / Feedback activities and provides effective career development and planning for all members of the Quality Team at the site.
  • Participation with other plant managers / Corporate Quality in continuous improvement projects.
  • Functions as a key member of the Site Strategic Team which supports the plant’s vision, provides resources to achieve plant strategy, ensures decision making processes are consistent with guiding principles, establishes clear direction and CI expectations, leads and supports change for the plant.
  • Prepare and Manage operating budgets for variable and fixed overheads for the Quality Team.
  • Performs other duties as assigned
  • Complies with all policies and standards


Required Qualifications

  • Bachelor's Degree in Chemistry, Engineering, Microbiology, Biochemistry, Food Science or related field or a Bachelor's degree with 7+ years of Quality experience in a plant environment
  • At least 5 years of experience in Supply Chain, R&D, or technical field
  • Quality Systems Management knowledge and experience
  • At least 5 years of experience in a manufacturing/ plant operations environment
  • Proficiency on conducting and facilitating effective Failure Investigations, Corrective and Preventive Action, Notices of Deviation and management of Change Documentation
  • Expierence in active participation in an Audit Inspection by a Regulatory Agency
  • Proficient Knowledge of HACCP, GMP’s, and SPC
  • Understanding and interpreting microbiological data
  • Ability to multitask and prioritize duties
  • Proficient Computer skills including; Google business systems and SAP
  • Understand and apply finance and accounting principles and oversee department budgets.
  • Excellent at identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts for analysis
  • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, policies, or standards.
  • Collaborate with AIB, FDA, USDA, Customers, or other agency’s during an audit


Preferred Qualifications

  • At least 5 years of people management experience
  • At least 5 years of experience with the Hill’s product portfolio and business systems

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Nearest Major Market: Richmond Indiana

Job Segment: Quality Manager, Compliance, Supply Chain Manager, Facilities, Quality, Legal, Operations