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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Operations Assistant

Travel Required?:  No Travel
Date:  Feb 16, 2024

No Relocation Assistance Offered
# 156116 - Richmond, Indiana, United States

Job Summary

Are you self-directed and have a strong drive to get results? If so, we invite you to pursue a position with our Operations team!  The Operations Assistant will function in assisting Technicians with the preparation and execution of our line startup, changeover, and line processes. This position will have primary responsibility for performing the master sanitation functions, coordination of production materials, safety compliance, data collection, quality checks, maintaining 5S Visual Workplace, inventory, team problem solving, and overall production support. This position works within a structure that requires considerable interaction with co-workers throughout the facility and multiple functions.


Principal Duties and Responsibilities




Assists with startup, changeovers, and line shut down of automated and manual equipment within your assigned area of the production facility


Performs Housekeeping activities as per master sanitation schedule, and conducts/participates in area housekeeping assessments as required to meet all GMP’s, FDA, regulatory and Corporate requirements


Assists with finished goods preparation and inspection; including top cap placement, inspection checklist, legible date codes, quality of bag seals, and packaging inventory/put away


Monitors and supports line operation during lunches, breaks or as needed


Removes and disposes of Production line waste according to Standard Operating Procedures


Cleans and sanitizes equipment throughout the production areas during operation


Supports packaging lines with staging of resources needed based on the production schedule including hand stacking of all bag sizes


Performs basic quality checks


Manages Dump back/Regrind/Reblend product movement


Attends the Shift Transition Meeting to understand current shift production schedule


Understands and follows Hill’s policies, safety standards, Good Manufacturing Practices (GMPs) and Food Safety. Identifies and reports Food Safety issues to management.  Completes assigned trainings, monthly eLearning and audits


Total Percent (not to exceed 100%)

This is not an exhaustive list of duties or functions.


Education/ Experience Requirements

Basic qualifications include:               

  • High School Diploma or equivalent
  • Problem assessment and resolution.
  • Basic digital literacy in MS Word and Excel or Google Workspace
  • Basic understanding of mathematical calculations, weights and measurements


Preferred qualifications include:          

Technical College/Vocational school certificate or an Associate’s Degree in related areas of manufacturing, Food safety experience, and forklift experience.


Areas of Skills/Knowledge/Abilities

  • Complete understanding and adherence to all Quality, cGMP’s, AIB and Micro [C&S Guidelines], EHS, and safety standards and guidelines.
  • The ability to give additional work hours when needed to meet business demand and able to work any shift schedule is required, including nights and weekends.
  • Effectively communicate with other technicians, maintenance technicians, quality technicians, and member of management
  • Responsible for role modeling the CP Values and the Principles of Managing with Respect.
  • Clearly and effectively express ideas.
  • Collaboration and strong interpersonal skills.
  • Self-directed with strong results focused demeanor.
  • Planning and organizational skills.
  • Able to thrive in a standard manufacturing environment:
    • Ability to bend, climb, crawl, work in confined spaces, and work in hazardous condition spaces for an entire shift.
    • Ability to push totes containing product up to 800 Ibs.
    • Ability to work in extreme weather conditions with temperature ranges from cold to hot and humid
    • Ability to use hazardous materials
    • Ability to lift up to 50 lbs. repeatedly to perform quality checks on product bags, clear jams and dump back product for rework.  Consequences of not being able to lift these bags include having to scrap the materials rather than reworking the product in the production process, which could result in a financial impact
    • Use a stand-up or sit-down forklift, intermittently for up to twelve hours per day
    • Walk unlimited distances every single day.
    • Frequently walk up and down multiple levels of steps, multiple times a day, up to 8.5 levels - carrying tool bag, materials, or other supplies that weigh 25 lbs. on average
    • Occasionally climb ladders or ledges, with tie-off equipment when required
    •  Frequently bend at waist 90 degrees and flex at knees 120 degrees
    •  Wear required personal protective equipment, including hearing, eye, foot and dust protection.
    •  Perceive visual and audible alarms and radio while wearing hearing protection
    •  Receive and transmit information in person and by radio communications


Leadership Proficiencies

  • Teamwork and Collaboration
  • Relationship Building
  • Effective Execution


Functional Proficiencies 

  • Manufacturing Management
  • Partnerships & Collaboration


Working Relationships (Key partnerships and reporting relationships)

Does this position supervise:  No

  • Operations Technicians
  • Quality, Operations, Maintenance, Engineering, EOHS, HR, Finance, Procurement, etc.
  • AIB, FDA, USDA, and other external auditing agency’s or customers
  • External Cleaning and Sanitation Services
  • External Temporary Employees
  • External supply Vendors
  • Shift Coordinators, Team Leaders, Operation Planners, and Managers


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Nearest Major Market: Richmond Indiana

Job Segment: Operations Manager, Facilities, Forklift, Warehouse, Operations, Manufacturing