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A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Manufacturing Operations Team Leader

Travel Required?:  Travel - up to 10% of time
Date:  Jan 18, 2023

Relocation Assistance Offered Within Country
# 151096 - Richmond, Indiana, United States


At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. If you’re interested in work that matters, fueled by passion for pets, we invite you to apply.


Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health. 



An Operations Team Leader serves as the primary support for the implementation, development and coaching of the Operation Technicians and Operation team in an effective, value driven, performance based environment. This position will also have the responsibility for leading the Operation team to adhere to FP&R practices and principles to achieve key performance indicators, daily performance goals, coordinate activity between shifts and departments while keeping the plant informed about Operations performance on a regular basis. The Operation Team Leader will coordinate the activity of Operation and Maintenance team members, gather data, identify daily strategies that will maximize quality and productivity; and facilitate troubleshooting production issues.



Principal Duties and Responsibilities


  • Directs and coordinates the activities of Operation Technicians engaged in the production to increase innovation, technical expertise, analysis, and problem solving skills


  • Incorporate Factory Performance & Reliability, good manufacturing practices, Visual Workplace, Lean Manufacturing and Reliability engineering in continuous improvement planning and systems.


  • Establish and maintain effective Key Performance Indicator (KPI) measurement for the plant, tracking and reporting tools, and establish corrective action for continuous improvement.


  • Establishes work schedules, assignments, and production sequences to meet production goals.


  • Responsible for time management and data entry into eTime for vacation, PTO, floating holiday, overtime and attendance.


  • Confers with other supervisors to coordinate operations and activities within or between departments.


  • Conducts or coordinates Technician training in equipment operations, GMPs, Quality, sanitation, maintenance, productivity or work and safety procedures, or assign employee training to experienced workers.


  • Interprets specifications, blueprints, job orders, and company policies and procedures for workers.


  • Empower teams by way of training, information sharing, coaching, feedback, appraisals and delegation, to ensure the development of people, skills, teams and organizational capabilities.


  • Responsible for temporary employee management including: safety policies, GMPs, equipment training, scheduling, and time card approval process.


  • Support implementation of Quality Assurance and Food Safety initiatives. Ensure personnel adhere to Hill’s policies, safety standards, and Good Manufacturing Practices, including Quality Assurance and Food Safety.




Expected Areas of Skills 

  • Excellent interpersonal and communication skills (written and verbal) 


  • Proficient Knowledge of FP&R, HACCP, GMP’s, and SPC


  • Excellent ability to multi-task and prioritize duties


  • Proficient Computer skills including; Google Suite Applications and SAP


  • Ability to understand and apply finance and accounting principles


  • Excellent at identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts for analysis


  • Excellent attention to detail


  • Excellent at using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, policies, or standards


  • Must be able to work in a standard office environment


  • Teamwork orientation 



Technical proficiency including:


  • Experience using ROI, Continuous Improvement Tools or FMEA tools


  • Training others and conflict resolution 


  • Presentation skills 


  • Understanding of financial measures 


  • Standards, weights and measure requirements


  • AIB, FDA, USDA and other regulatory agency design requirements


  • Proficient in CPk and Continuous Improvement Methodologies


  • Ability to work a schedule supporting a 24/7 operation, which may include nights, weekends or holidays


  • Ability to be on call during off hours




Basic Qualifications


  • Bachelor’s Degree required (degree in Engineering, Supply Chain Management, Business or in a related field) 




Preferred Qualifications


  • 2+ years’ supervisory experience


  • 2+ years’ experience in manufacturing, preferably in a processing industry such as food, chemicals or pharmaceuticals


  • 2+ years’ experience in performance analysis and reporting including Statistical Process Control


  • Lean Six Sigma certified




Salary Range $62,080- $101,220 USD

Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Nearest Major Market: Richmond Indiana

Job Segment: Operations Manager, Supply Chain Manager, Supply Chain, QA, Food Safety, Operations, Quality