Job Title:  eCommerce Trainee

No Relocation Assistance Offered
# 151792 - Prague, Prague, Czech Republic

              eCommerce Trainee at Hill's Pet Nutrition s.r.o.

Job Summary

As an eCommerce trainee, you'll play an important role in supporting our key account managers and ensuring the smooth operation of our eCommerce business. You'll have the opportunity to work with the team, gaining valuable experience in data processing, customer management, and market analysis. This role will provide you with a broad understanding of the eCommerce industry and give you the chance to make a meaningful impact on our business. If you're eager to learn, have a passion for eCommerce, and are excited about joining a dynamic team, then this is the perfect role for you.

• Assist key account managers in managing and growing customer accounts, including order processing, inventory management, and customer communication

• Conduct market research and data analysis to identify trends and opportunities for growth, and provide insights to the key account managers

• Help create and manage product listings in the eCommerce and other sales channels, ensuring accurate and up-to-date product information and pricing

• Collaborate with internal teams, such as marketing and logistics, to ensure seamless order fulfillment and customer experience

• Manage and update customer data in the company's CRM system, and ensure data accuracy and completeness

• Assist in the creation and delivery of sales reports and dashboards to track performance and identify areas for improvement

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Assist with other tasks as needed, such as inventory reconciliation, pricing analysis, and vendor communication.

This is not an exhaustive list of duties or functions.

Education/ Experience Requirements

Basic qualifications include:

• Bachelor/Master degree or equivalent required

• Experience in ecommerce and sales/marketing, retail or digital marketing is welcomed

• Passionate about digital and eCommerce

• Excellent oral & written English

Expected Areas of Skills 

• Strong communication and interpersonal skills, including the ability to build relationships and work collaboratively with internal teams

• Attention to detail and strong organizational skills, including the ability to manage multiple tasks and prioritize effectively

• Basic knowledge of Google tools and data analysis tools, and the ability to learn new software quickly

• Ability to think critically and problem-solve, including the ability to identify and resolve issues with data accuracy, customer orders, and other eCommerce-related tasks

• Basic understanding of eCommerce and digital marketing principles, including the ability to identify trends and opportunities for growth

• Strong work ethic and eagerness to learn, with a positive attitude and willingness to take on new challenges

• Basic understanding of customer service principles and the ability to provide a high level of service to customers

• Fluent in spoken and written English (or the language required for the role), with good communication skills.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit http://www.hillspet.com and http://www.colgatepalmolive.com, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.