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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Infrastructure Site Analyst

Travel Required?:  Travel - up to 10% of time
Date:  Jun 29, 2022
No remote working option

No Relocation Assistance Offered
# 132360 - Piscataway, New Jersey, United States

 

 

 

About Colgate-Palmolive


Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributions.
If this is how you see your career, Colgate is the place to be! Our trustworthy household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. As the brand with the highest household presence in the world, we go beyond physical boundaries. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, feeds experimentation, and promotes authenticity which has chipped in to our enduring success. If you are passionate about working for a company that lives by their values, then give your career a reason to smile...every single day.
 

 

The role


Colgate-Palmolive invites applications for the position of Infrastructure Site Analyst to join our end user support team at our Piscataway, NJ campus with trips to our Corporate HQ in New York when needed as part of the Global Information Technology (GIT Organization).
 
The position is part of a team that is responsible for supporting our end users in both mentioned offices. Details include IT support in troubleshooting technology, supporting meetings and events, maintaining network reliability and much more.

 

 

Key Responsibilities:

  • Provide technical support with strong customer service skills to New Jersey and New York end users including technology training, asset management (upgrades & repairs), changes and general questions
  • Working knowledge of Google Workspace solutions
  • Liaise with Executive Admins to build and maintain strong professional relationships, ensuring we are fully informed of all upcoming events that will require support and keeping them informed of planned infrastructure changes which could affect systems availability or rollout of new features / technologies which will be available to them.
  • Build and maintain positive relationships with business users, IT partners, peers and vendors
  • Provide accurate, timely solutions for all problems related to endpoint hardware and software, LAN, and shared equipment (e.g., printers, conferencing systems, etc.) to ensure continuous end user productivity
  • Assist with security related incidents, performing virus scans and addressing and/or escalating to the Global Security team accordingly.
  • Support the IT onboarding process of new employees, including providing access and familiarization to all relevant technology required to successfully perform their duties.
  • Manage the company's leased assets (computers, servers, network equipment, etc.), keeping track of their life cycle in the appropriate systems and replacing them when appropriate.
  • Plan and manage complex infrastructure changes following established global standards during approved maintenance windows
  • Grasp technical concepts quickly and apply learned skills following Global GIT standards
  • Translate & simplify technical information to non-technical users
  • Devise and recommend inventive and creative solutions to solve complex infrastructure problems
  • Document and share solutions used to resolve problems and concerns associated with personal computer equipment, hardware and software in the ticketing system
  • Research and utilize new technology, make recommendations to modify Colgate standards to achieve faster and better results for our end users
  • Maintain and expand current technical expertise including new industry trends, Colgate strategic partnerships, and self-study
  • Understand and utilize project management methodologies to build and manage project plans for Infrastructure implementations
  • Contribute to special projects, ad-hoc committees, inter-departmental committees and professional organizations in determining impact of related projects
  • Ensure business continuity for all our IT infrastructure (servers, network, etc.). Escalate to Senior Management and engage central IT teams when required.
  • Partner with GIT colleagues globally assisting with grid projects, infrastructure upgrades and implementations.
  • Adhere to all corporate best practices and ensure compliance with IT standards via completion of infrastructure checklist.
  • Support all audits (corporate and external) providing all necessary documentation and answering all related questions.
  • Ability to identify and action opportunities for automation to increase efficiency through the use of scripting and/or workflow automation solutions is desirable.

 

 

Required Qualifications:

 

  • Associate's Degree, Technical Certification or Equivalent Experience (Preferred - Bachelor's degree in Computer Science, Information Technology, Mathematics or Engineering)
  • A proven track record of performance with at least two (2) years of IT Infrastructure related work/experience in similar size organization
  • In depth understanding of PCs, networks, and mobile devices
  • Demonstrated ability to quickly learn new technology and functionality in a fast paced environment, adapt and work effectively with a variety of situations, individuals and cultures.
  • Technical Expertise: Competent to expert skill level in implementing and supporting the following technologies
    • LAN (including CISCO wireless and printing),
    • End user devices (PC’s, Macs, Smart Phones, Tablets),
    • Windows 10 / Mac OS / Server 2016 / Windows Active Directory
    • Google G-Suite Workplace

 

 

 

 

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.


Nearest Major Market: New Jersey

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