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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Digital Solutions Lead - CRM

Travel Required?:  Travel - up to 10% of time
Date:  Oct 29, 2022
Partial remote working option

No Relocation Assistance Offered
# 145824 - Piscataway, New Jersey, United States



Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!


If this is how you see your career, Colgate is the place to be! 


Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success. 


If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.


The role:


We are excited to invite applications for the position of Digital Solutions Lead- CRM within our Global Digital Applications Team. Operating within the world's leading Oral Care Company, we are leveraging some of the leading cloud based marketing
technology to digitally connect. This role will support our 1st party data strategy resulting in better targeting and engagement with our professionals, customers and consumers. We are looking for a highly motivated individual to join our team to help realize our
vision. This role will involve planning, business and data analysis, functional and technical design, as well as development and maintenance of our backend data structures and integrations. The ideal candidate is very customer focused and can work well
both independently and within a team. Candidate needs to be a self-starter- eager to learn and leverage new technologies to build the best digital experience for our customers. 



Key Responsibilities:



  • Project manage and lead complex projects, and provide input into estimating engagement activities and execute engagements following Agile methodology including SCRUM
  • Manage the implementation of customer focused platforms including Salesforce Marketing Cloud and SAP Marketing Cloud, transforming both consumer and professional use cases into technical solutions
  • Develop fully linked marketing automation capabilities to support user adoption, engagement and success, drive adoption, and define KPIs
  • Partner with digital marketing, analytics, and eCommerce technical and business teams to develop technology requirements for multi-channel campaigns, acquire and integrate relevant customer data, drive campaign creation and
  • execution, and report on results and learnings
  • Research and recommend new digital marketing technologies to advance capabilities in digital advertising and marketing analytics, evaluate the impact of solutions against requirements, and work closely with solution partners to
  • inform our tech stack roadmap
  • Understand the Company’s consumer and professional environment and how we use technology across multiple platforms, including but not limited to: Salesforce Marketing Cloud, Google Cloud Platform, SAP Customer Data Cloud
  • (Gigya), SAP Marketing Cloud, SAP Commerce, Adobe Experience Manager and Blueconic CDP
  • Manage business relationships working with global and divisional Marketing teams to support their strategic objectives around creation, gathering and analyzing of 1st party data
  • Proactively gain a level of technical expertise through internally and externally available learning opportunities as applicable as well as self-study
  • Performs other duties as assigned
  • Complies with all policies and standards



Basic Qualifications: 


  • Bachelor's Degree Computer Science, Information Technology, Engineering, Electrical Engineering, or a related field or
  • equivalent relevant experience
  • At least 7 years Experience working in Information Technology
  • At least 2 years of CRM / Marketing Automation experience (Preferably Salesforce/SAP Marketing Cloud)
  • At least 2 years data integration development experience
  • Ability to apply agile methodology and sprint development to manage project implementations and backlogs
  • Ability to collaborate using the Google Suite of tools
  • Excellent verbal and written communication skills as well as customer relationship building skills
  • Strong organization and project management skills with the ability to manage complex projects with many stakeholders



Preferred Qualifications:


  • Excellent verbal and written communication skills as well as customer relationship building skills
  • Experience with Google Cloud Platform including Big Query, Data Fusion, Data Prep, Data Studio
  • Experience in working with large complex datasets to derive insight leveraging SQL and Excel
  • Experience leveraging and implementing additional marketing technology including Google Analytics 360 and SAP Customer Data Cloud (Gigya)
  • Minimum of 2 years experience with Google Cloud Platform including Big Query, Data Fusion, Data Prep, Data Studio





Salary Range $107,760 - $158,445 USD

Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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