Job Title:  Quality Analyst

No Relocation Assistance Offered
Job Number #165702 - Phoenix, Arizona, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

CP Skin Health Group is a place for your career to thrive!  We offer opportunity, challenge, and a great team of driven and dynamic individuals.  Encompassing the innovative skincare brands of PCA SKIN, EltaMD, and Filorga, CP Skin Health Group is a fast-paced, agile organization dedicated to providing skin care solutions that are backed by science.

CP Skin Health Group is a part of the Colgate-Palmolive family, which provides our team with domestic and global career growth opportunities in all departments.  Our rich benefits package includes medical, dental, vision, matching 401K, company-paid disability and more.  Plus our employees have access to our amazing skin care products!

We are seeking a Quality Analyst to join our Quality team. This person will be responsible for evaluating and ensuring the quality of our products, identifying defects and non-conformance, and reviewing consumer complaints. This person will work closely with contract manufacturers and R&D to resolve quality related issues. 

What You Will Do:
Consumer/Customer Complaints:

• Review consumer/customer complaints
• Review retains upon return from customer
• Work with R&D teams to review complaints, when necessary
• Prepare a database and share the same with Global Quality teams

Product Inspection:

• Inspect and approve bulk samples
• Report any non-conformance and liaise with contract manufacturers and R&D teams to resolve issues
• Inspect and approve Product (Finished goods) as early as possible
• Work closely with Supply Chain teams and communicate backorders
• Receive, identify and organize retain samples
• Record and keep updated process control files

Cosmetic Elegance Inspection:

• Inspect designated products on a monthly basis
• Notify the R&D team of any non-conforming products
• Conduct cosmetic elegance inspections as needed

Quality and Regulatory Support:

• Share Certificate of Analysis (CoAs) to the regulatory team, when requested
• Review and inspect quality returned products at distribution center
• Conduct inspection/evaluation of Finished Products with quality issues at distribution centers
• Support on Annual Mock Recovery exercises
• Develop new SOPs, when needed
• Review SOPs and support on implementation
• Communicate quality requirements to contract manufacturers, when necessary

Required Qualifications:

• Bachelor’s degree in Chemistry, Chemical Engineering, Pharmacy or other related technical field
• 1+ years of experience in quality assurance or quality control, or a related role within manufacturing, production or R&D environment, preferably in the Personal Care, Skin Care or Pharmaceutical industry
• Good written and verbal communication skills with the ability to interact effectively across different levels of the organization
• Good organizational and time management skills, with the ability to manage multiple tasks in a fast-paced environment
• Ability to foster and maintain relationships with internal teams
• Knowledge on Windows & Google Suite
• Flexibility to adapt to changing priorities while maintaining high-quality standards

Preferred Qualifications:

• Experience working on Quality and/or R&D areas
• Understanding of Good Manufacturing Practices (GMP) and regulatory requirements for Personal Care or Skin Care products (FDA)
• Detailed oriented with a strong focus on accuracy in data collection, analysis and reporting
• Knowledge on SAP tools
   

Compensation and Benefits
Salary Range $62,000.00 - $84,500.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

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