Job Title:  Quality Systems Specialist

No Relocation Assistance Offered
# 160171 - Orangeburg, South Carolina, United States

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

Quality Systems Specialist

The role of a Quality Systems Specialist is to execute strategies and objectives to ensure the achievement of the Quality Department’s goals. Specifically, the role will assist in coordinating daily operational functions in the areas of food safety and quality by focusing on action closures.  This role will require a focus on continuous improvement processes and implementation of best practices to ensure that the needs of the customer and the consumer are achieved on an on-going basis.

Core Responsibilities:

• Oversee SAP Non Conformance monitoring system (SAP notification creation, assignment, and forward actions plans).
• Assist in identifying quality gaps which need correction or improvement for key Quality systems including but not limited to Product Conformance, Raw Material & Product Traceability, Receiving, Storage, & Handling, Non-Conformance SAP system, and Internal / External Audits.
• Generate as directed metrics for Quality KPIs for the site to track plant performance such as: product holds, customer complaints, non-conformances, analytical conformance, raw material / finished product.
• Maintains proficiency in SAP for consumption transactions, maintaining traceability of finished product, raw material, and packaging material at Hill’s facility and to the distribution system as allowed.
• Performs daily, weekly, and monthly reconciliation of site quarantine area for all quality / food safety holds of finished product / raw material. Includes on-site inspection of storage trailers, maintaining reconciliation documentation and files, and possible inspection and verification of destruction of material at Hill’s site or when performed at 3rd party location.
• Performs tasks required during a real or simulated (mock recall) product recall. This includes but not limited to SAP functions, paperwork retrieval, communication with corporate, and the distribution centers.
• Establishes a cross-functional partnership with other departments and functional areas to provide support for ensuring the achievement of the Quality department’s goals.
• Understands and is accountable for full compliance with safety and other EHS requirements.

Basic qualifications:

• High School diploma
• 1+ year practical working knowledge of GMP’s 
• 1+ year technical writing experience
• 1+ year practical working knowledge of business process systems such as: Microsoft or Google Applications (Google Sheets, Form, Docs, and Slides)
• Ability to provide support on all shifts, including nights and weekends as needed

Preferred qualifications:

• Bachelor’s degree in science or relevant technical areas of:  Food Science, Engineering, Chemistry, Biology or Microbiology
• 1+ year practical working experience in a quality department in a food manufacturing environment. 
• Previous auditing experience working with American Institute of Baking (AIB), Food and Drug Administration (FDA), United States Department of Agriculture (USDA), & Safe Quality Food (SQF) 
• FSPCA Preventive Controls for Animal Food Certification (PCQI), knowledge of HACCP & SPC
• Previous SAP experience

Expected Areas of Skills

• Advanced computer application experience in SAP, OPERA, Microsoft Word / Excel, & MES, Google business processes
• In-depth knowledge of cGMPs, Quality Standards, FSMA Preventive Controls, HACCP, & SQF
• Strong interpersonal and communication skills; ability to develop and express ideas
• Documentation skills
   

Compensation and Benefits
Salary Range $60,000.00 - $82,000.00 USD

Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location. In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.

Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes:

• Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans.
• Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements
• Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually
• Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually
• Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year
• Paid Parental Leave: Eligible employees may take up to eight weeks of paid parental leave and 12 weeks of unpaid leave (varies for employees with fewer than 12 months of service and is subject to hours worked requirements)

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

For additional Colgate terms and conditions, please click here.

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