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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  eCommerce Associate Content Manager

Travel Required?:  No Travel
Date:  Jul 31, 2022
Partial remote working option

Relocation Assistance Offered Within Country
# 135741 - New York, New York, United States


The Experience:


In today’s rapidly evolving retail environment, Digital Commerce has quickly become a top growth priority and at Colgate Palmolive, we are excited by the challenges this dynamic space brings. Our dedicated Digital Commerce team is full of passionate crossfunctionals and we are seeking individuals with high energy, positivity and eagerness who can help us lead change for our business.


As the Content Creation Manager, you will drive the overall digital commerce content strategy and end-to-end creation and optimization across your brands/categories and support customization and delivery to retailers. This role’s priority is to drive organic performance of our products which entails driving creation of strategic, conversion-driving product content in close collaboration with marketing teams and agencies, measuring performance to inform optimization and fostering agile testing and learning.


Your responsibilities:


  • Lead Category Level Conversion Driving Content strategy, defining and safeguarding best practice product content creation that builds on strong shopper understanding (what people are searching for) and algorithm knowledge
  • Lead end-to-end best-in-class Digital Commerce Content creation (focus on product content ie PDP, stores ; occasional support for  display media, social commerce) leveraging and resourcing partners and talents (eg agency / in-house resources / freelancers)
  • Drive annual content creation planning including innovation and core, and adapt  as needed to meet the needs of the always evolving business 
  • Drive briefing and approval process in collaboration with marketing and national media teams
  • Leverage suite of digital shelf health tools and agency support to track compliance and performance of content of the category across priority retailers, benchmark competition, identify gaps / opportunities and drive corrective action plan implementation
  • Conduct in depth quantitative and qualitative audits across categories/retailers and keep apprised of industry trends to ensure that content always meets consumer intent and that our category playbook is up to date. Share new highlights with marketing team at least twice a year to keep upskilling them
  • Manage digital commerce content producers including full time resource and / or flexible new resources to be identified  as needed to drive agility in content creation
  • Build strong relationships with key external creative partners to ensure we consistently apply best practices and leverage top talent for support
  • Upskill and provide thought leadership to marketing teams
  • Support asset management and deployment teams


Who you are:

  • A creative leader with a passion for trend-inspired, people-centric content, and an eye for design
  • A “strategic do-er” who can move at the speed of eCommerce without losing sight of the larger strategic implications
  • A true collaborator who loves working in close knit, dynamic teams and who understands cross-functional implications of business decisions
  • A rapid learner who thrives in a fast-paced environment and has a constant thirst for knowledge and continuous curiosity
  • A multitasker who can balance creativity, analytics and strategic thinking while making quick progress in the rapidly evolving eCommerce landscape
  • A problem-solver who has excellent analytical skills and leverages data to make decisions in an autonomous way



What you need:

  • Bachelor’s degree required
  • Minimum 5+ years prior experience within content marketing or graphic design including online, copywriting skills preferred
  • Demonstrated leadership and collaboration skills, experience managing a team of creatives preferred
  • Experience with A/B tests, using analytical data, user feedback, and user research to define or refine content so that it best meets user need
  • Experience in managing content delivery across eCommerce platforms
  • Demonstrated curiosity, and strategic thinking skills
  • High level of initiative, assertiveness and self-direction with excellent communication skills


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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