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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:  Customer Development Manager- Omni Ecosystem

Travel Required?:  Travel - 50% of time
Date:  Oct 29, 2022
Remote working option during the current situation

Relocation Assistance Offered Within Country
# 142627 - Mumbai, Maharashtra, India

About Colgate-Palmolive


Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be! Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success. If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.


Job Purpose:

You will be the business head for the Ecosystem and will spearhead the strategy to establish Colgate as preferred strategic partner to deliver strong category and brand growth, instore and online, across Oral Care and Personal Care categories

Why is this exciting?

As a cutting edge role ahead of the Industry, the role would be observing and working closely with the integrated business offerings which Ecosystem has to offer and with test and learn, and scaling up fast, this role will always keep you on your toes. 


Responsibilities - 

  • Lead company’s efforts to maintain and expand relationship with across verticals (B2B2C, Retail) 
  • Lead a multi-functional team comprising account managers, supply chain and extended team of analytics & insights, etc.
  • Formulate CP's core strategy towards each vertical and success targets
  • Be the thought leader on collaboration opportunities ahead of curve
  • Track retailer strategy and sources of growth– expansion plans, priorities & unmet needs, relations with competitors, etc. 
  • Create and develop long-term growth plan and strategic account objectives - Setting the customer aspiration & strategic growth map by vertical; building the account plan, internally and with customer
  • Accountable for P&L and for setting of sales target: Responsible for setting and sales quota, profit targets and taking accountability of the customer team delivering targets
  • Coordinate between online & offline business: Undertake channel conflict management via guiding operational execution levers of assortment, promotions
  • People leadership across core team & extended team to align them behind a clearly prioritized roadmap; ensuring needs and expectations are met by the key account managers
  • Ensure coordination with rest of organization touch points – digital COE, RGM head, brand managers, etc. 


Key Result Areas

  • Grow business  - net sales
  • Increase P&L Profitability 
  • Drive increase in market share across ecosystem
  • Build org capabilities to drive value in an ecosystem environment


Education and Experience 

  • Post graduate in Business Administration 
  • 7+ years’ experience within Customer Development with a leading FMCG company
  • Prior experience on Direct Trade is a must, P&L ownership as a business owner



Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit To learn more about Tom’s of Maine  please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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