Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Information at a Glance
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Job Title:  Asst Manager/Manager: HR Operations & Compliance
Travel Required?:  Travel - up to 10% of time
Posting Start Date:  2/11/26
Hybrid

No Relocation Assistance Offered
Job Number #171625 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Role Summary:

Manage HR operations, employee services, compliance, and Total Rewards (TR) administration to ensure statutory and policy adherence and a superior employee experience. This role acts as the central point of contact for HR operations, labour and benefits compliance, and reward administration for all employee groups.

 

Responsibilities:

1. Compliance, Labour Law & Audits

  • Act as single point of contact for all HR‑related statutory and labour compliance operations across locations, including:

  • PF, ESIC, gratuity, EDLI, Shops & Establishment, CLRA, minimum wages, and other applicable labour laws.

  • Statutory returns, registers, renewals, inspections, and notices.

  • Partner with labour consultants, external lawyers, and Business HR to ensure ongoing compliance and timely resolution of compliance gaps.

  • Front‑end all Statutory and labour compliance related audits,

  • In partnership with vendors, monitor legislative changes and share with the total Rewards COE recommendations which will help them make the necessary changes to policy/process  to maintain compliance.

 

2. Total Rewards & Benefits Administration

Statutory Bonus & Pay Compliance

  • Coordinate with Payroll and CBS TR to calculate and process statutory bonuses in line with applicable laws.

  • Partner with labour consultants to ensure alignment with minimum wage and other pay‑related regulations.

Insurance & Risk Benefits

  • Act as primary SPOC with insurance brokers/TPAs for group medical, accident, and term life insurances in close partnership with the TR COE. Manage policy renewals, scheme changes, utilization reviews, enrolments/de‑enrolments, and employee grievance resolution.

  • Ensure accurate employee data sharing with insurers and smooth implementation of policy changes or enhancements.

Statutory & Retirement Benefits

  • Oversee administration of gratuity, PF, EDLI, NPS, superannuation, and other statutory and post‑retirement benefits.

  • Handle queries and grievances from current and ex‑employees related to benefits and settlements.

Other Rewards & Perquisites

  • Act as a single point of contact for company car policy administration.

  • Manage Long Service Award and other recognition programs including vendor coordination and communication to employees.

  • Support new launch/awareness communication on benefits or compensation.

 

3. Leave & Time Management

  • Design and publish the annual leave calendar and holiday lists in alignment with legal requirements and business needs.

  • Resolve operational and system issues related to the leave management system (LMS) in partnership with HR Solutions/IT.

  • Provide leave and benefit data for actuarial valuations and other statutory or internal reporting.

 

4. 3P (Third‑Party) Workforce & Vendor Management

  • Oversee end‑to‑end management of the third‑party/contingent workforce in collaboration with vendors and Business HR.

  • Ensure vendor compliance with contractual, legal, and statutory requirements (wages, social security, benefits, documentation, etc.).

  • Coordinate with vendors and consultants for timely submission of compliance documents, attendance, bills, and related records.

 

5. Process Excellence, Systems & Analytics

  • Identify and implement HR process improvements and automation opportunities across HR operations, compliance, and TR administration.

  • Leverage HR systems and analytics (e.g., HR dashboards, reports) to monitor SLAs, turnaround times, error rates, and employee satisfaction.

  • Standardize and document HR processes, SOPs, and workflows to drive consistency and scalability.

 

6. Onboarding, Offboarding & Employment Contracts

  • Design, implement, and continuously improve the onboarding and offboarding experience for all employee categories (permanent, FTC, trainees, third‑party, etc.).

  • Draft, review, and maintain all employment templates and letters (offer, appointment, confirmation, probation, extension, transfer, termination, etc.) in consultation with Legal,  external consultants and the business HR

  • Ensure all contractual documentation and joining formalities meet internal policy, statutory, and audit requirements, under guidance from the vendor and Business HR.

 

7. HR Operations & Employee Services

  • Act as a key point of contact for employees and managers for HR policies, benefits, HR systems, and process queries, ensuring timely and high‑quality resolution.

  • Maintain and update local HR portal content (FAQs, policy documents, process guides) to ensure accessible, current HR information.

Required Qualifications: 

  • Bachelor’s or Master degree in Human Resources, Business, Law, or a related field.

  • Minimum of 6 years of experience in HR operations, HR shared services, compliance, and/or Total Rewards/benefits administration.

  • Strong, demonstrated exposure to Indian labour laws, statutory benefits, and experience liaising with labour consultants and statutory authorities.

  • Previous experience in a role requiring people management (coaching, workload planning, and performance management).

  • Advanced skills in Excel, Google Sheets, Google Studio applications, and HR analytics.

Preferred Qualifications:

  • Working knowledge of HR systems (e.g., SAP/SuccessFactors Employee Central, Salesforce, LMS, payroll systems).

  • Functional competency in process discipline and high attention to detail for ensuring data accuracy and compliance.

  • Service-oriented mindset coupled with strong stakeholder management and collaboration skills (Finance, Legal, vendors, and consultants).


Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Hybrid
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